hi Peter,

Might need a custom event to make that happen automatically.  I created one somewhat similar for a customer recently.  The code below delivers the non inventory line:

         Deliver_Customer_Order_API.Deliver_Line_Non_With_Diff__(info ,
                                                                order_no ,
                                                                line_no ,
                                                                rel_no ,
                                                                line_item_no ,
                                                                close_line? ,
                                                                qty_to_deliver? );

Thanks Paul for the suggested code! I am not that technical, so asked a colleague to test and it doesn't fit our case because we use shipments to deliver customer orders. We will take a look how to fix that and of course I'll let the results know when there are any.

Hi,

We had this issue and we solved it with adding the non-inventory customer order line as a shipment line.So we had it in the same invoice. And in our delivery_note we excluded non-inventory order lines.

In IFS we shipped inventory and non-inventory lines.

In paper we only have inventory line.

In invoice we have both lines.

Just a suggestion.

have a nice day.

servet

Thanks Servet! is adding the Non Inventory Customer Order Line a manual action (and which role is responsible in your situation?) or did you implement some kind of automatic process?

Hi,

Actually we did think about an automatic processs. But we couldnt decide in which condition we should add this line to the shipment. so it was a manuel decision in our situation. And it was shipment department’s responsibility but they were coordinating with sales of course. (sales were suggesting that with specific order lines and these non-inventory lines will be invoiced together)

But if you  you can give a specific rule (For example; connecting an inventory order line of the customer order, non-inventory line will be automaticly added to shipment or something like this. ), so it is very easy to automate this with an event as Paul suggests.

Regards.

Hi All,
If I’ve an order with only one line that is a non inventory sales part how can I invoice it ? 

You can perform the delivery using deliver customer order with differences

Does the ability to connect non-inventory sales part customer order lines to shipment exist in Cloud as well?

Yes, that still exists