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In the test environment  activity records displayed in descending order from latest to oldest date.

 

 

But in prod environment  activity records displayed in ascending order from oldest to latest date.
 

 

does anyone know a setting where this can be changed in Prod?

Hi All.

We found a way to do this.

 

Click Activities folder.

Right click and select Open as a Result

Records will display on the middle of the screen.

Double click on the Start Date column to sort in descending order.

Log out of CRM

Log back in and you will see the records in descending order when expanding the Activities folder.

Thank You,