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Question

IFS CRM Panel Error when trying to save an email to business mail

  • September 10, 2020
  • 4 replies
  • 271 views
M
Do Gooder (Customer)
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  • Mpreite
  • Do Gooder (Customer)
  • 21 replies

I receive this error when attempting the Save to CRM function. 

Has anyone experienced this and know the solution?

    Isuru Wijeratna
    Ann Degroat
    Kishanth Prabakaran
    5 people like this
    • Isuru Wijeratna
      Isuru Wijeratna
    • Ann Degroat
      Ann Degroat
    • Kishanth Prabakaran
      Kishanth Prabakaran
    • Atheeq Maharoof
      Atheeq Maharoof
    • A
      asripath

    4 replies

    paul harland
    Superhero (Employee)
    Forum|alt.badge.img+24

    Make sure you populate these 2 parameters

     

    C
    Marcel.Ausan
    2 people like this
    • C
      CharithK
    • Marcel.Ausan
      Marcel.Ausan
    M
    Do Gooder (Customer)
    Forum|alt.badge.img+6
    • Mpreite
    • Author
    • Do Gooder (Customer)
    • 21 replies
    • September 14, 2020

    Thank you, this helped.  I can now save the body copy of an email to business mail.  Any idea how to get attachments to save( or is that not possible)?

     

     

    SaraCrank
    Sidekick (Customer)
    Forum|alt.badge.img+9
    • SaraCrank
    • Sidekick (Customer)
    • 81 replies
    • September 8, 2022

    @Mpreite - I’m running into the same issue, did you get the saving attachments issue resolved?

    M
    Do Gooder (Customer)
    Forum|alt.badge.img+6
    • Mpreite
    • Author
    • Do Gooder (Customer)
    • 21 replies
    • September 8, 2022

    Not yet(sadly) 

    Reply


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