Skip to main content
Question

How to Create Confidential Business Opportunities

  • September 9, 2024
  • 1 reply
  • 47 views

Nikila Dis
Hero (Employee)
Forum|alt.badge.img+12

Is there any option to hide the BO record, or hide the name of the customer and Description to keep the record confidential?

Ex: We have CRM Group ABC. In this group we have:


Rep 1
Rep 2
Rep 3
Rep 4
Rep 5


When Rep 1 creates opportunity everybody in ABC Group can see this opportunity.

Is there any option to hide this opportunity as this is confidential? Only Rep 1 + CEO/Line Manager should be able to find this opportunity in the system. I tried to set it up using CRM Access IFS Online Documentation, but something may be missing.

1 reply

Forum|alt.badge.img+4
  1. The users that should have access need to be excluded in the Admin users of that specific CRM access filters
  2. In order show the BO to CEO/ Line manger please add them as Admin users in the "CRM access filter"
  3. CRM access filter "Business_Opportunity" status need to On
  4. If all the users need to restrict each other created BO, please disable "Access Shared" so that it will remove each member created BO visibility