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Hi,

A customer has an expiration date in the past.

 

When we create a customer agreement, the customer doesn’t appear in the list of values.

However, he can be entered manually.

 

The customer agreement can be saved and activated without an error message appearing.

When we are trying to create and save a customer order for the same customer, this error message appears:

 

Why is this error message not displayed in a customer agreement with an expired customer?

We are using IFS APPS10 UPD18.

 

Thanks and best regards,

Madeleine

Hi,

If you try to do the same using APP10 UPD18 Aurena client, you will not be able to type in an expired customer ID in the agreement because in Aurena, field values are validated automatically. Which means in later IFS versions (in their new cloud client) this is not a problem. I am not sure if they would like to provide a patch for IFS EE client on your version.

 

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