In Apps10 Charges were not included in the Order Amounts in the Customer Order. There was an extra Field “Total Gross incl. Chrg/Curr:”
In Cloud this field is no longer there, and Charges are now included in the Order Amounts like “Total Net Amount” and “Total Gross Amount”
Is there any way to influence this? As this is confusing after an Upgrade from Apps10 to Cloud.
Hi
I found a support case where this issue was explained, as following:
“The fields Total Net Amt/Base and Total Net Amt/Curr have not the same value between Apps10 and Cloud. This is an example of when a slight change has been introduced in Cloud compared to previous versions. As you can see the field Total Gross incl Chrg/Curr does not exist in Cloud, it was decided this field would be removed and instead the Charge Amount is included in the Net and Gross amount fields. There is still an indicator in the Summary section stating "Charges Exist" if charges are linked to an order.”
I hope this helps!
Regards,
Pilar
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