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Hi All,

In the Business Opportunity on the action level once approval is requested,  I need to send a notification (by mail) to the requested approval group. Any idea how to add this event ?

 

Much appreciate any suggestion,

Thanks

 

Hi @NMALKI ,

 

You can create a custom event using below LU and table for the field APPROVED to trigger this event

 

 

However you might have to create a custom attribute with a server method to get the Approval group person’s email addresses for the mail.

 

Hope it helps

 

Regards

Susith

In addition to the above it is need to to check the ‘Objects are changed’ check box in New Custom Events window to Fire this event.

 

/Deepthi

@Susith Setunga  Thanks a lot for your help, it works but I am still struggling to find a method to get the Approval group person’s email addresses for the mail.

 

 

@Mohamed Infaz can you please advise on above query needed for the custom attribute? 

just an update, I end up writing the event action using the same LU but sending the notification using   embedded SQL (instead of EMAIL)  because I couldn’t find a function that return the Approval group person’s email addresses 

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