Request to share your thoughts on process modelling and experience you had with your customers on this requirement.
Line of Business : Sales and Distribution of Equipments
Nature of Equipment :
Equipment with Top Part # and multiple accessory parts (Mandatory / Optional) connected to it. Individual parts carry the characteristic info and pricing which will be aggregated in the Quote. Thus enabling the CPQ (Configuration - Pricing - Quotation) process.
Personas :
Application Engineer : Defines the Part Info, Technical details and characteristics along with diagram
Sales / Business Representative : manages the price lists, Creates Business Opportunity and Process Sale Quote for the Equipment along with its accessories
Business Requirement :
Ability to process Sale quote referencing the Business Opportunity (Prospect / Customer)
- Add Sale Part (Main Equipment - Part #)
- View the Mandatory accessory parts linked to the main part / Modify as reqd → Sales Rep should be able to view and modify the accessory parts for updating the Equipment based on Customer’s need.
- Select / Modify Optional accessory parts, qty → Sales Rep should be able to view and modify the accessory parts for updating the Equipment based on Customer’s need.
- Review the pricing computed based on the selected accessory parts
- Process quote for submission to (Prospect / Customer)
- Create CO (Quote Accepted)
- Generate Quote Report reflecting the CPQ details (Configuration selected for the Equipment - Pricing Computed based on the selected accessory parts and Quote details to reflect the Terms and Conditions).