+1Hi,
Our requirement is to add products to a contract so that we can schedule regular and ad-hoc servicing of the products.
We have imported Request Contracts and Equipment Objects but would like advice on how to import Contract Lines to link the Equipment Objects to the Request Contracts. It looks like we need to import to psc_product_service_item and psc_contr_product but I feel that there is more to it than this.
Any help much appreciated.
Best answer by anmise
The key things are probably these, but it depends a little on your requirements.
PSC_CONTR_PRODUCT - Request Contract Line
PSC_PRODUCT_SERVICE_ITEM - This is where you define the services for the contract line
PSC_CONTR_PRODUCT_SCOPE - These are your scope lines. This is where you specify your model(s)/object(s) covered by the line.
+8
PSC_PRODUCT_SERVICE_ITEM – Defines the product/service items for the contract.PSC_CONTR_PRODUCT – Links the product/service item to the contract.PSC_PRODUCT_SERVICE_ITEM and PSC_CONTR_PRODUCT is not enough.+1
The key things are probably these, but it depends a little on your requirements.
PSC_CONTR_PRODUCT - Request Contract Line
PSC_PRODUCT_SERVICE_ITEM - This is where you define the services for the contract line
PSC_CONTR_PRODUCT_SCOPE - These are your scope lines. This is where you specify your model(s)/object(s) covered by the line.
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