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Excel Data Migration Add-in

Nadim
Do Gooder (Partner)
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  • Nadim
  • Do Gooder (Partner)
  • 14 replies

Dear Community,

I want to connect Excel with IFS - My question is, what address have I to put in the field of "Connect to"?

 

I have tried it with a Link of the Citrix-Race: https://erldemoa10i2.corpnet.ifsworld.com:48080/

I also tried with a Link of an customer: https://exdaswvc08167.asysdaas.de:48080/

But after I press on OK an error message open with the notice: “The remote name could not be resolved.”


Do you know what Kind of mistake this is?

 

Thanks in Advance for your help!

Kind regards, 

Nadim

Best answer by WyrLeeLeW

I am assuming that you have the IFS Excel Add-In installed to your local machine and accessing IFS via a Citrix session. 

If this is the case maybe your machine isn’t able to access IFS directly. It sounds more like a network configuration issue that your IT Department need to resolve rather than an issue with IFS. 

Try to use the IFS URL in your browser rather than using Citrix. If your not able to access IFS then this will confirm the issue is with your corporate network configuration. 

Regards

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W
Hero (Partner)
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  • WyrLeeLeW
  • Hero (Partner)
  • 48 replies
  • March 26, 2020

Hi There 

You should enter the full URL of the IFS instance that you want to connect to including the http:// or https://

Cheers 

 

Nadim
Do Gooder (Partner)
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  • Nadim
  • Author
  • Do Gooder (Partner)
  • 14 replies
  • March 26, 2020

Hi,

I entered the full links from above

 

W
Hero (Partner)
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  • WyrLeeLeW
  • Hero (Partner)
  • 48 replies
  • March 26, 2020

Ok, Are you able to access IFS using the URL?

Nadim
Do Gooder (Partner)
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  • Nadim
  • Author
  • Do Gooder (Partner)
  • 14 replies
  • March 26, 2020

Yes, with this Links I am able to open IFS over Citrix.

W
Hero (Partner)
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  • WyrLeeLeW
  • Hero (Partner)
  • 48 replies
  • Answer
  • March 26, 2020

I am assuming that you have the IFS Excel Add-In installed to your local machine and accessing IFS via a Citrix session. 

If this is the case maybe your machine isn’t able to access IFS directly. It sounds more like a network configuration issue that your IT Department need to resolve rather than an issue with IFS. 

Try to use the IFS URL in your browser rather than using Citrix. If your not able to access IFS then this will confirm the issue is with your corporate network configuration. 

Regards

R
1 person likes this
  • R
    RutJWhalen
Nadim
Do Gooder (Partner)
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  • Nadim
  • Author
  • Do Gooder (Partner)
  • 14 replies
  • March 26, 2020

We also use an IFS Race environment, which is accessed via the local PC. Where can I find the correct link to our local environment?

NickPorter
Superhero (Customer)
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  • NickPorter
  • Superhero (Customer)
  • 326 replies
  • March 26, 2020

This looks like a network name resolution issue.

As @WyrLeeLeW said you do need to include the http:// or https:// prefix but you already confirmed that you did include that.

For the local Race environment that you access from your PC, the URL should be visible in the address bar in the web browser that you access for the main page to launch Race.

Nick

R
W
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    RutJWhalen
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    WyrLeeLeW
Nadim
Do Gooder (Partner)
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  • Nadim
  • Author
  • Do Gooder (Partner)
  • 14 replies
  • March 26, 2020

I want to explain how I open our local Race environment.

First I doubleclick the Icon from my desktop:

After that the sign in window opens:

and than I am in the application. 

So I don't open the application via the Explorer, as with Citrix, but via the icon of the desktop. How do I get to the address?

Nadim
Do Gooder (Partner)
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  • Nadim
  • Author
  • Do Gooder (Partner)
  • 14 replies
  • March 26, 2020

I found it - thanks a lot for your help and the feedback :-)

Kind regards,

Nadim

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    WyrLeeLeW

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