Apologies if this already exists, but I can’t find it in the Wiki, at least for the Assyst version we are on.
Can we add a column to the Knowledge Search results table showing whether the KP is available to contact users? If I’m doing a KP search and find a KP I want to send to my user, I need to know if the KP is available to Contact Users before I send it to the user. The only way I can tell if the KP is available to contact users is to select the KP, go in to Manage/Edit the KP then look for the check in the Available to Contact Users checkbox. This is a waste of time. Can we not just add that as a column in the results table here:
It would also be helpful to show that in the header area in the KP view as well:
