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Currently, the system copies the item description of the printed report from the Sales Object, rather than using the specific details from each invoice line

  • April 11, 2024
  • 1 reply
  • 121 views

MadushaDissanayake
Superhero (Employee)
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In Sales Objects page, Sales Object – NEWSPAPAERS, has Description as NEWSPAPAERS

 

In Instant Invoice, Sales Object Description is modified to NEWSPAPAERS 123

In the printed invoice report, Description is NEWSPAPAERS and it has been pulled from the Sales Object instead of the Invoice line item.

The 2 workarounds are not a solution due to the below reasons.
1. Delete the Company Attribute Translation from Sales Object

This will prevent users from using the Translation functionality

2. Change the Description in Sales Object description in Sales Objects screen.  

There could be scenarios where Sales Object Description every time that users submit an invoice as the Sales Object description will differ.

 

 

1 reply

Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • 1142 replies
  • April 11, 2024

@MadushaDissanayake  I recently came across this issue while working on the Instant Invoice layout for a customer. I was also expecting that the description would be fetched from the Instant Invoice Line.

In order to solve this what I did is the following:

  • custom attribute C_DESCRIPTION on invoice_item getting the DESCRIPTION field
  • replaced DESCRIPTION with C_DESCRIPTION in the Instant Invoice layout.

Anyways, I would flag this as a bug and request R&D for a fix.


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