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Hi,

Our customer is running Cloud version 22r2.
It randomly encounters the following problem:
- The user validates a purchase requisition as a purchase order with the "Create new order" option => OK
- The user continues and validates another purchase requisition as a purchase order for the same supplier - he selects "New purchase order" on the screen when creating the purchase order => Problem: The 2nd purchase requisition is added (grouped) to the purchase order just created, even though he wanted a new purchase order.
This would happen (not systematically) when you convert several requisitions for the same supplier into a purchase order.


Have you ever encountered this situation?

Thanks in advance for your help

Best regards,

Isabelle

@IsabelleR 

I ran the flow in 22R2 standard reference environment and separate purchase orders were created for multiple purchase requisitions with the same supplier.

Can you please elaborate the step - “he selects "New purchase order" on the screen when creating the purchase order”. Usually at the conversion, three available options are ‘Create New’, ‘Add to Order’ & ‘Auto Select’.

Also, has the user gone through a Supplier Quotation or directly converted the purchase requisitions to purchase orders?

Hello @KethakaG ,

thanks for your reply.

The user transforms the purchase requisitions as purchase orders with the "Create new order" option.

=>The situation does not occur systematically, and seems to occur when the user quickly converts requisitions into purchase orders.

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