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Hi All,

I’m working to better understand the fields and impact of the Supplier - “Contacts” & “Communication Methods”

 

Question 1: What does the Communication Methods and Contacts help once set up… the only thing I can think of is:

  1. “Supplier Contact” field under the Tab “Purchase Address Info” which drive Emailing the Purchase Order, and

  2. Potentially the SRM Module if used.

 

Question 2: What is the benefit of populating the following fields:

 

Communication Method:

  • Default per Method
  • Default per Method and Address

Contacts:

  • Address Primary
  • Address Secondary
  • Supplier Primary
  • Supplier Secondary

Thank you,

Alex

@Alex_Mee One common use case of the communication methods would be using the email address to send the email to the supplier contact.

 

Once the contacts are defined in Supplier basic data, it is possible to select the contact in Supplier Contact and then use the email address of the contact to send the PO.

The contact can be connected to the Supplier Address Id defined in Supplier/ Address tab.

There are multiple places to add contact info and based on the requirement different places can be used. The application fetches the contact as per the following order from the Communication Method = E-Mail

  1. Select the contact in Supplier Contact in Order Details in PO or
  2. Contact under Address ID (Supplier/ Address/ General Address Information/ Communication Method) (values such as Default per Method and/or Default per Method and Address need to be considered too) or
  3. Address Primary or Supplier Primary in the Supplier/ Address/ General Address Information/ Contact or Supplier/ Contact tab selected.

Hope this helps !

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