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Question

Set up mail sender with gmail host

  • September 15, 2022
  • 2 replies
  • 270 views

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I am trying to use gmail as the host for sending POs to supplier contacts via email.  I am getting an error message that the username and password are not accepted.  I am using my personal gmail account as the host to practice/test (to see if I can get it to work), as the customer is using gmail as their corporate email.  I have checked and rechecked the username and password and I am sure it is correct (it is my personal gmail account after all:))

 

Here is how the mail sender is set up:

 

 

If I change the host, user, password, and default mail sender to my company’s Outlook 365 info, I can generate emails with PO attached.  It is just when I use the gmail info that I get an error message and am not able to send emails with PO attached through the Purchase Order screen.  

2 replies

ashen_malaka_ranasinghe
Hero (Employee)
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Hi @Zachary0317,

Did your issue get resolved?

Seems like name of the Host is not correct. Host name should be smtp.google.com. Isn’t it?


Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • July 22, 2024

leaving here the post where @dsj provides full info on how to make this work. The same solution should work in IFS CLoud as well.