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reject authorization note

  • September 11, 2024
  • 8 replies
  • 102 views

OWAIS.SARDAR
Sidekick (Customer)
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when we reject purchase requisition we write the reject  authorization note, and pr gone to plan status, the problem is that after releasing that PR again the the rejection note have been disappear, and user(who reject that PR previously)  want to see why i reject that THE PR , 

Best answer by MariaN

Hi @OWAIS.SARDAR ,

 

I have to agree with @Tharindu Illangasinghe that you would need a customisation to record all rejection notes on a single PR line. Standard IFS functionality does not record all rejection notes. As soon as the originally rejected PR is being re-released, the  rejection note will be cleared. If the PR is being rejected again then you can see the new rejection note in that column.

I don’t quite understand why the authorizer needs to see the previous rejection notes when they are authorizing the PR. They would be checking the PR as usual regardless of what the PR was previously rejected for. 

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8 replies

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  • Sidekick (Partner)
  • 20 replies
  • September 11, 2024

Hi,

You can view this information on the overview page Purchase Requisition Lines.

 

Hope this helps

Maria


OWAIS.SARDAR
Sidekick (Customer)
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  • Author
  • Sidekick (Customer)
  • 7 replies
  • September 12, 2024

Thanks, Maria.

The issue is that when the PR line is released again for authorization, the rejection ID, rejection reason and rejection note disappears. The authorizer needs to see the rejection note or the reason for the rejection.

  


Tharindu Illangasinghe
Superhero (Partner)
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.


OWAIS.SARDAR
Sidekick (Customer)
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  • Author
  • Sidekick (Customer)
  • 7 replies
  • September 12, 2024

Hi Tharindu,

Thank you for your prompt reply. We're using IFSAPP 10, and we've been unable to locate the order history for both Purchase Orders and Purchase Requisitions.

My specific issue pertains to Purchase Requisitions. When an authorizer rejects a part line with a rejection note and reason (for instance, if the authorizer notes that the part price needs to be amended), and the end user subsequently modifies and re-releases that part line, the rejection ID, reason, and note seem to disappear. The authorizer needs to be able to see the previous rejection details.

 


Tharindu Illangasinghe
Superhero (Partner)
Forum|alt.badge.img+15

Hi @OWAIS.SARDAR,

 

I observed the same behaviour in IFS Cloud 24R1 as well. 

Imagine the PR getting Rejected multiple times then you will have to have a history of all those rejections. Therefore, I think you will have to go for a customization to keep track of that.. Each time a PR is Rejected the rejection ID, reason, and note should get saved in a new database table. Then a user could view that history through another view.

 

  1. S. You can enable History Logs (something to be done by a technical person) to keep track of the changes happening in the PR but it could slow down the PR window. So not really advised to keep it enabled for a longer time.

OWAIS.SARDAR
Sidekick (Customer)
Forum|alt.badge.img+3
  • Author
  • Sidekick (Customer)
  • 7 replies
  • September 13, 2024

Thank you for your response; we truly appreciate the time and effort you've invested.


Forum|alt.badge.img+7
  • Sidekick (Partner)
  • 20 replies
  • Answer
  • September 16, 2024

Hi @OWAIS.SARDAR ,

 

I have to agree with @Tharindu Illangasinghe that you would need a customisation to record all rejection notes on a single PR line. Standard IFS functionality does not record all rejection notes. As soon as the originally rejected PR is being re-released, the  rejection note will be cleared. If the PR is being rejected again then you can see the new rejection note in that column.

I don’t quite understand why the authorizer needs to see the previous rejection notes when they are authorizing the PR. They would be checking the PR as usual regardless of what the PR was previously rejected for. 


OWAIS.SARDAR
Sidekick (Customer)
Forum|alt.badge.img+3
  • Author
  • Sidekick (Customer)
  • 7 replies
  • September 19, 2024

YOU ARE RIGHT MARIA, WE ARE IN SHIP PRODUCTION INDUSTRY, SO THEY HAVE TO AUTHORIZED HUNDRED OF PURCHASE REQUISATION PER WEEK, SO HIGHER AUTHORITY WANT TO SEE WHY WE REJECT PERVIOUSLY, 


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