Can we add more than one internal customer or suppliers in the inter site process.
Since this is a multi-company scenario.
If we cannot add through standard process, how can we add. Customization check points etc
Can we automate the supplier invoice process as well once the inter-site process completed. (Manual supplier invoice auto generation)
Regards
Naadira
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@IniNaadiJ
why would you need more than one internal customer for a site? The internal customer represents the site itself, so it will always be a 1:1 connection. A common confusion is that the internal customer is the site with which the original site can do business with, but that’s not the case.
Supplier Invoice will be created automatically in the demand site once the customer invoice is Printed in the supply site → a new record will be created in External Supplier Invoices in demand site/company
@IniNaadiJ Is it that your company can behave as different customers/suppliers in internal trade? If you are not dealing with a live data setup yet, I wonder if you can consider defining multiple sites for the company which behaves as each customer/supplier situationally. Then you will have one to many connection. This will help you to define configs and defaults too. Most importantly the addresses.
Also, you can choose to change the internal customer, supplier connection from the site at any time you want. For you to consider a customization here, what you should first think is what conditions make a supplier/customer selection the internal trade. Based on that, I guess you can think of a logic to make a stakeholder selection in the internal trade.
@IniNaadiJ
why would you need more than one internal customer for a site? The internal customer represents the site itself, so it will always be a 1:1 connection. A common confusion is that the internal customer is the site with which the original site can do business with, but that’s not the case.
Supplier Invoice will be created automatically in the demand site once the customer invoice is Printed in the supply site → a new record will be created in External Supplier Invoices in demand site/company
Dear Marcel,
I have done the testing and I could not get the supplier invoice automatically.
Please let me know what I have missed
Raise PO> Release> Send PO
Message defaults > Set the INVOIC (This is for the automating invoice)
Go to incoming Customer order
Register Arrival
GRN & Complete
Raise the Customer order & Deliver and raise Invoice
Invoice will be generated
Send Invoice (Ideally supplier invoice should be generated but this command is inactive)
Regards
Naadira
@IniNaadiJ See if you have added INVOIC message class in the customer Message Defaults. Also to complete the fully flow, make sure you have SUPEXT message class in Supplier > Invoice > Message Defaults as well.
@IniNaadiJ See if you have added INVOIC message class in the customer Message Defaults. Also to complete the fully flow, make sure you have SUPEXT message class in Supplier > Invoice > Message Defaults as well.
Dear Vimukthi,
Thanks for the reply,
The following basic data were set as you mentioned. But still external supplier invoice unable to get.(Upto customer invoice generation inter-site process works fine)
In the customer invoice> Send invoice command is inactive.
Any advice on that.
Regards
Naadira
@IniNaadiJ
Prerequisites (non-Einvoice) >A customer invoice with Preliminary status must exist. >The Method Default check box must be selected in the Customer/Message Setup tab for a row with the message class INVOIC.
@IniNaadiJ
Prerequisites (non-Einvoice) >A customer invoice with Preliminary status must exist. >The Method Default check box must be selected in the Customer/Message Setup tab for a row with the message class INVOIC.
Dear Vimukthi,
Thanks I was able to generate the Invoice and do the send invoice option.
But from the supplier side automatically external supplier invoice is not generated.
Can you please explain what I have missed here
After sending the invoice still unable to auto generate the external supplier invoice
@IniNaadiJ I found some steps I have made in a previous topic
Pls check this.
For the documentation from your environment use /Invoic/tbwExternalIncInvoiceHead.htm after documentation URL or take F1 for the window ‘multi-company external supplier invoices’