Hi All,
In IFS, we have the standard functionality to email purchase orders (POs) directly to suppliers.
However, I am considering a scenario where the supplier’s contact person may be on leave and has an “Out of Office” automatic reply set up in Outlook. Is there a way to handle such automatic replies or bounce-back messages from the IFS mail server side?
Anything that we can do from IFS side?
Thanks,
Chamath
I’m sure it’s possible but that’d be a bit convoluted, if you create a mail_reader that reads from the same mailbox as the one used by the mail_sender, you might be able to detect an auto reply coming in and so something with the message then.
What I’ve done in most of our customer set up IFS Connect to have a fixed out email address. Ex: procurement@xyz.com.au that way the bounce back email come to that email address which is a group mail box share among all purchasing officers.
Hi, Thank you for the suggestions. I will work on this.
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