Question

Customer Owned Management

  • 22 June 2023
  • 6 replies
  • 72 views

Userlevel 7
Badge +16
  • Hero (Customer)
  • 553 replies

Community,

 

Would like you to share your experience in Customer Owned product management. Financial AP is facing more and more issues that user put Customer Owned stock, on purchase order, yet buyer never realized, released PO until the supplier invoice is arrived at AP team.

any experience on how to control this kind of issue take place again?

Thank you.


6 replies

Userlevel 6
Badge +17

Hi @ronhu ,

You can set the ownership as Company Owned on the supplier for purchase part and this will be considered as default ownership when new purchase order lines are created.

Regards,

Mithun K V

Userlevel 7
Badge +16

@EqeMithuV  Thank you for your update. 

 

it is Company Owned. but user changed it i believe.  training issue I believe.

Userlevel 5
Badge +13

Hi,

Probably, if the purchase order or purchase order lines were copied from previous customer-owned ones, this value was then copied into new lines.

Consider to raise an information/warning message for the user when line is Customer Owned.

Regards,

Pilar

Userlevel 7
Badge +16

@Pilar Franco Thank you for your reply.

it is a good idea. wondering whether it can be done without techincial?

Thank you.

Userlevel 5
Badge +13

Hi Ron,

I don’t think so. A technician will be needed to write the PL/SQL block needed in the event action.

Or, if you are in IFS Cloud version, perhaps it could also be done with a BPA flow. Sorry, but I have not technical background to provide more info.

Regards,

Pilar

Userlevel 7
Badge +16

@Pilar Franco  Thank you again.

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