We have a CO → PO → CO process in place. Part# 1 is configured in CO#1 with supply code of Int Purch Dir. PO#1 is auto created - config details are displaying on PO CO#2 (Incoming Customer Order) is not showing the configurationNote - this is working 98% of the time, but there been a few occasions where the config is not transferring and we cannot determine why. Any help is appreciated.

Question

Configuration Not Transfering to Incoming Customer Order

+8

We have a CO → PO → CO process in place.

Note - this is working 98% of the time, but there been a few occasions where the config is not transferring and we cannot determine why.

Any help is appreciated.

+17

Hi,
Have you checked in your Supplier For Purchase Part record that the checkbox to transfer configuration is enabled?

Regards,

Pilar

+8

@Pilar Franco yes the part is set up correctly with that checkbox.

+10

Why is there even a checkbox for that, or at least, it should be checked by default for internal customers. Anywho, this helped me!