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Cancel Supplier Material

  • 10 July 2023
  • 1 reply
  • 45 views

Userlevel 7
Badge +16
  • Hero (Customer)
  • 547 replies

Community,

 

We have below scenario, which cannot be cancelled.

  1. Supplier material PO line status is released.
  2. Customer order line is created, delivered and invoiced.

Now we are trying to cancel the purchase order, system cannot, below is the error.

 

our question is, in this case, how we could reverse back the customer order, so as to cancel the purchase order. I don’t see any options at application level support this.

Thank you.

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Best answer by Ravinatha Ariyarathna 10 July 2023, 16:57

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Userlevel 6
Badge +10

Hi @ronhu, can you please try to return the material delivered from the Customer Order by creating a RMA and then cancel the PO? Thanks.

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