Question

Background job Discount error

  • 17 October 2023
  • 4 replies
  • 46 views

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User could not create an invoice. No Discount lines are present on Customer order. Any thoughts? 

 


4 replies

Userlevel 2
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Hi,

Can you please check if the order value is zero 

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This order line value is zero 

Userlevel 2
Badge +5

Hi,

Please check if there is an additional discount set on order header.

Best regards,

Mihiri

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Thanks for the help. 

The issue has been resolved. 

There is a discount line on one of the Customer order line. 

That is not working. 

When we removed it. It got to work.

FYI: The discount line is for the order line 12 which has the sales price for 0.00i.e., why its throwing an error. 

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