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Question

Background job Discount error


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User could not create an invoice. No Discount lines are present on Customer order. Any thoughts? 

 

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  • Do Gooder (Partner)
  • October 18, 2023

Hi,

Can you please check if the order value is zero 


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  • Do Gooder (Customer)
  • October 18, 2023

This order line value is zero 


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  • Do Gooder (Partner)
  • October 20, 2023

Hi,

Please check if there is an additional discount set on order header.

Best regards,

Mihiri


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  • Do Gooder (Customer)
  • October 20, 2023

Thanks for the help. 

The issue has been resolved. 

There is a discount line on one of the Customer order line. 

That is not working. 

When we removed it. It got to work.

FYI: The discount line is for the order line 12 which has the sales price for 0.00i.e., why its throwing an error. 


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