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Hi all,

I have linked a customer to a user to register as a B2B customer. 

When I logged in to the B2B portal with above user, I don’t see the lobby page ‘Order Management For Customers’.

What I see is an empty navigator page as below: 

 

What I intend to see is the below page: 

 

When I check the lobby overview, I don’t see any lobby page with client type = ‘Aurena B2B’. 

I checked the permission sets for the user and user is granted with ‘FND_WEBENDUSER_B2B’.

 

What is the reason I am not seeing this lobby page in B2B portal? 

 

  • Is it a permission problem or? 
  • Is it due to that the lobby page should be purchased separately or?

Please share your thoughts regarding this. 

 

Thanks & Kind Regards

 

You need to grant the lobby  to the user, then log in to the application and make that lobby the default home page. 


It can be both reasons.

As Steve mentioned you need to grant the relevant permission to the customers. Normally it's FND_WEBENDUSER_B2B permission set.

Also please verify whether you have the relevant modules purchased to use the ‘Order Management For Customers’ Function.

Thanks
 


HI Lahiru12,

Open the navigator and select the required lobby as below;

Then select recent screens;
 

Then select required lobby to be home page ( you have to select home button );
 

Then home page will be as selected above;
 

Please let me know whether this helps with your business requirement.