We are facing an issue with an existing SLA Expression. The old expression ($SUPPLIER = <Some Value>) was checking for Event’s Supplier and was taking some action if Supplier is a particular value.
This expression $SUPPLIER is not working in our latest version of assyst (11.7.4).
Please help us with a replacement expression to check an event’s Supplier.
Hi Manish
Can you give $new.event.assignedSupplier.shortCode a go and see if that works for you? What was your SLA expression previously? Supplier SLA association is normally done by the supplier form or the Maintenance contract associated with the itemA in question on the Incident.
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