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Question

Populate Custom Event field using ETM

  • March 13, 2026
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Hi,

I’m using Assyst 11.7.2 and ETM version 1.7.2.

I’m trying to populate a Custom Sigle-Line String field that has been added to an Incident form. 

As you can see in the screenshot, the data that I want to populate the field with is available in the ETM Channel.  It shows if I map it to the Remarks field.  However, it does not populate the Custom field.

The Custom field short-code in the Data Mapper matches that of the field in the Customizer.

What am I missing?  Any help would be appreciated.

 

Thanks