I have a problem with the Assyst Web homepage - when I configure the layout and add monitors or reports, everything looks fine. However, after I reload the page or leave the homepage and return - I can’t see any of the reports or monitors. Assyst remembers the layout and what I placed in each panel, but instead of the content I only see a grey background with “EVENT MONITOR” or “REPORT” in the panel header. We’re running Assyst on-premise - version 24R2 SU3 and I have full administrator permissions. Has anyone experienced a similar issue?
Page 1 / 1
Hello Natalia,
While we await any suggestions from the community, you can log an incident (if you have not done this already) with our support team so they can investigate this further for you.
via our Self-Service portal
or
via email to axios.support@ifs.com
Please provide the same information including the assyst version, if this is happening with any type of event monitor, reportd , how they were created … etc
Best Regards,
Caroline
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.