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 Hello 

 

I would like to know if there is anyway I can print out a “String” based on the parent task field value

 

$CURRENT_VALUE + “Reporter Name” + $new.affectedUser.name +"<br>" + "Technology = "+ $new.parentEvent.W("TECHNOLGY").name +"<br>"+ "Start Date = "+ $new.parentEvent.W("ACCESS_START_DATE") +"<br>"+"TEMPORARILY_ACCESS"+" == "+ $new.parentEvent.W("TEMPORARILY_ACCESS")

 

So basically what I’m trying to do 

rather than the users in each task have to access the main record I want to output the fields directly from the parent ticket into the tasks, which I have done successfully, 

 

 

my problem is the field “Technology” as it is a single select field and act as a visibility filter based on value for multiple WebCustomGroups on the same form,  which have additional or different fields besides the common details

 

so I would like to show a different text output for each value of “Technology”

right now most fields on the form shows as NO VALUE when called via the expression and I want to hide that to only show the detail for the chosen webCustomGroup

 

 

 

Hi

 

You should be able to wrap the output in conditional expressions. So something like this may work:

if ($new.parentEvent.W("ACCESS_START_DATE") <> $NO_VALUE, “Start Date=” + $new.parentEvent.W("ACCESS_START_DATE"), “”)

 

 

Thank you Alan, 

 

it worked, although for some reason it only hides “NO VALUE” 

 

but it still shows 

Start Date= 

 

I have made few modification and worked as per my need

 if the field is empty it won’t write anything if there is a value it will evaluate and print the statement
 

if($new.parentEvent.W("ACCESS_START_DATE") <> "", "<br> START DATE=" + $new.parentEvent.W("ACCESS_START_DATE"), "")+
if($new.parentEvent.W("IMPACTED_SERVICES") <> "", "<br> IMPACTED_SERVICES=" + $new.parentEvent.W("IMPACTED_SERVICES"), "") + 
if($new.parentEvent.W("REMARKS") <> "", "<br> REMARKS=" + $new.parentEvent.W("REMARKS"), "")
START DATE= no value
IMPACTED_SERVICES = “This should show”
REMARKS= no value

 

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