Question

Unable to Receive through RMA

  • 22 November 2023
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In 22R1 for Serial Part, the same if we Deliver through Customer Order with enabling as Create SM Object, Serial Object will get generated as Customer owned and current position as In facility, if we want to create RMA and return back it allow to Inventory.

But if we migrate the serial object as In facility, then if we want that Serial Part in Inventory, create RMA without Customer Order reference it allows to receive Inventory with Company Owned. then if we deliver this Serial Part through Customer Order and Try to create RMA it does not allow to receive to inventory.

Any suggestion or solution for this issue.

Note: Business is not following Customer Owned stock in Inventory.

 


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