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When working with a detached spare part list that has a multilevel hierarchy, we observed the following behavior:

  • The Level 1 part in the detached spare part list has two connected child parts (Level 2).

  • When retrieving the detached spare part list from the Maintenance Material Requisition (MMR), it is not possible to directly navigate or view the Level 2 parts from the hierarchy.

  • To access Level 2 parts, we need to manually add the corresponding Level 1 part in the MMR, then re-query and add spare parts from the detached spare part list. Only then do the Level 2 parts appear.

  • This process results in multiple iterations when dealing with hierarchical spare part structures. Additionally, once the Level 2 parts are retrieved, the previous level label does not provide contextual information about the parent part.

We’re trying to understand whether this is:

  1. A system limitation by design in handling multilevel hierarchies within detached spare part lists; or

  2. A potential enhancement opportunity, for example, having a “Next Level” or “Expand Hierarchy” command on Level 1 part lines to retrieve Level 2 (and below) parts more intuitively.

Appreciate insights from others who have encountered similar behavior or implemented workarounds.

 

Detached Spare Part Connected to Object


 
Detached Spare Part - Level 1
Detached Spare Part - Level 2
MMR - Add Spare Parts from detached spare part list (displays only level1 - no option to navigate to level 2 at line level for the part that has child parts connected)

 

Hi ​@ArcPrasaS ,

This appears to be a defect in the system, as IFS Applications 10 allowed adding all parts under the detached spare part list (from all levels).
Also, according to the IFS Cloud documentation, it states
"Instead of connecting spare parts one by one to an object or on a work order you can select the whole kit. When preparing work orders and PM actions you can select the whole spare part kit as a material line, or you can select just the parts within the detached spare part lists that are needed to perform the the task, if the whole kit is not needed."
Therefore, I believe this issue should be raised as a support case with IFS.

Thanks ,
Nethmini