Missing functionality for creating "No Part Requisitions" through Technician Portal

Hi @NipunGunaratne93 

We received this concern from few customers sometime back in 2020 for App 10 version, and as per Product Development (RnD):

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However, above decision was communicated 4 years ago, so the decisions might have been changed, so let’s wait for the input from other experts.

Best Regards,

Thilini

Thank you @Thilini Kumarasinghe 

Hi @NipunGunaratne93 and @Thilini Kumarasinghe,

If this is a requirement from multiple customers this can be considered as an idea. But we need to understand the business scenario here and can evaluate if this can be planned for a future release.

Thanks & Best Regards

Eresha

Hi @ereslk 

In cases where supplier parts are not fully set up in the IFS system, technicians often need to request service provider rather than specific parts with exact prices. This is common when services are required without inventory parts, and no specific part numbers are relevant.

Current Limitation: In the Technician Portal's Purchase Requisition creation process, both non-inventory and inventory parts are displayed, making it difficult for technicians to filter and select parts effectively. Since all parts—whether applicable or not—are shown, technicians are often unable to sort through and request only necessary services.

Requirement for "No Part Requisition": If a "No Part Requisition" option were available in the Technician Portal, technicians could request services or general costs without having to select a specific part number. This would streamline the requisition process by allowing service requests or overall costs to be submitted without needing itemized parts data, which is often irrelevant for these transactions.

Thank & Best Regards,

Nipun

Hi ​@ereslk 

Any consideration on this problem?

Thanks & Best Regards,

Nipun

Hi Nipun,

Could you please create an idea in community to consider this request for future releases.

Best Regards

Eresha