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IFS Cloud. Reserved serial number (in Purchase Order Line) is not provided in Incoming Dispatch Advice


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Hello,

we met the issue in IFS Cloud.

Created Purchase Order for serial part and reserved Serial number for that part:

When we use Incoming Dispatch Advice for Purchase order receiving and execute function “Receive with Serials/Lots”, system doesn’t provide reserved serial number and asks to fill it manually:

But if I use form “Register Arrivals” and execute function “Receive With Serials/Lots”, reserved serial number appears without any problem:

Maybe it is some kind of bug in the form “Incoming Dispatch Advice” that the same function works diffrently?

Best answer by Pilar Franco

Hi ​@Lina Menciene ,

Please, create a support case so this issue can be consulted with experts and R&D, to qualify if this is a software fault.

Regards,

Pilar

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3 replies

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  • Superhero (Employee)
  • 328 replies
  • Answer
  • January 3, 2025

Hi ​@Lina Menciene ,

Please, create a support case so this issue can be consulted with experts and R&D, to qualify if this is a software fault.

Regards,

Pilar


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  • Sidekick (Employee)
  • 15 replies
  • January 28, 2025

Hi ​@Lina Menciene,

Replying for the benefit of other users also. Reported issue has been identified as a core product error and it is expected to be corrected in IFS Cloud 25R1 EA.

Best Regards,

Uvina Jayamaha.


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  • Author
  • Sidekick (Partner)
  • 33 replies
  • January 29, 2025

Thank you for the information!!!!!

 


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