Hi all,,
kindly provide your thoughts on the below scenario.
When adding a person to a resource group, what is the requirement to be fulfilled to automatically fetch the calendar information as shown in the image?

Thanks and regards,
Hasani Aparna
Hi all,,
kindly provide your thoughts on the below scenario.
When adding a person to a resource group, what is the requirement to be fulfilled to automatically fetch the calendar information as shown in the image?
Thanks and regards,
Hasani Aparna
Best answer by Buddhika Kurera
Service Management > Request Management > Basic Data > Resource Basic Data > New Service Resource
If the person is already having added to a Resource Id, use the following page for modifications
Resource Management > Resource > Resource Individuals
Furthermore you can change the calendar for already added resource id (Type = Person) in Resource Details (Query for the Resource Id and Resource Id = Person) General tab.
Note: When a Person is added to a Resource Id in the Persons tab of Resource Details, a Resource ID is automatically created and it can be queried in Resource Details or can be navigated to using the navigator in the Resource Details page.
When the calendar is setup using above methods, the calendar is automatically fetched when the Person is added to the Resource in Resource Details, Persons tab.
Hope this helps !
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