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Cloud; Create Fixed Assets can only do 100 at once


Hi, I’m thinking this is just how it is, but wanted to check.

 

We upload inventory a lot that needs to be converted to Fixed Assets. Accounting goes to the Capex Preview screen, filters for the new items, and clicks “Create Fixed Assets”. 

 

 

If they’ve selected more than 100 records, they get this error:

 

******

FS Web Version: 24.1.10.20250305060220.0
Date: 2025-04-22T14:41:01.756Z
--------------------------------------------------------------------------
BtdCapexPreview/CapexPreview (server error)
Database error occurred. Contact administrator.
Error details: [{"code":6502,"message":"ORA-06502: PL/SQL: numeric or value error"}]

Request Id: 331f778b-cb27-4665-b4da-b1be494bd16d
Url: <OUR URL>

 

******

If they then choose less than 100 records, it works fine. They can process them all if they do it in 100 group chunks, so it isn’t a problem with the literal fixed assets.

 

I’m guessing 100 records is the practical limit and we can’t change this, but I thought I’d ask.

 

Thanks!

Best answer by Mathias Dahl

I suggest you file a support request, since it's not nice to get an error like that. It might even be possible to do something to make it work for more records, but that remains to be seen, no promises 😀☝🏻

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3 replies

TLAKLK
Hero (Employee)
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  • Hero (Employee)
  • 62 replies
  • April 22, 2025

Hi ​@KKSloane 

 

Could you please send the full image of the page you are referring to?

 

Regards,

Thilina.


Mathias Dahl
Superhero (Employee)
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  • Superhero (Employee)
  • 2875 replies
  • Answer
  • April 22, 2025

I suggest you file a support request, since it's not nice to get an error like that. It might even be possible to do something to make it work for more records, but that remains to be seen, no promises 😀☝🏻


  • Author
  • 42 replies
  • April 23, 2025

@TLAKLK,

 

Here’s the path.

 

 


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