Unanswered questions

21159 Topics

asked in Products (Manufacturing, Products, Engineering)

I would like column order changes made during a session using the Column Selector and Sheet Designer to be saved as the default for everyone using that session. Can you give a detailed explanation of how these changes will be applied across sheets? For example, I design a page as default and I want this page to be the default for every user in the system. However, they can design this page themselves from the column chooser and save it in their profile. But if I create a new user in the system, that user should see the page I have designed as default.

702

1 month ago

BarronJoshuaDo Gooder (Customer)

asked in Finance (Financials)

Supplier payments - Last payment date

Hi All I have a HMRC requirement in which i need to supply when we last used a supplier, I was going to base this off the last payment we made to the supplier and also use this to clean up any suppliers we are not currently using. Is there any reporting built into IFS that could give me the last payment date for a supplier ?

191

1 month ago

matt.wattersSuperhero (Partner)

asked in Products (Manufacturing, Products, Engineering)

Visual Indicator in Quantities Panel of Manual Issue Shop Order Material Line

24.1.2In the Quantities panel of the Manual Issue Shop Order Material Line I am seeing red lines in fields that may be indicating an availability issue, but there is no issue, there is plenty of material available.One material line showing the red lines.A second material line on the same shop order not showing red lines.Any ideas?

140

1 month ago

RazanRamzyDo Gooder (Partner)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Gantt Chart and Activity Progress during Project Scheduling

Hi All,I have a question from Project Management related to Gantt Chart and Activity Progress during the project scheduling process. When we tried to schedule a project by having an Activity progress (Example- 50%), we could not see its reflection in the Gantt. Could you please let me know the followingsHow the Activity progress getting reflected in the Gantt? Based on the progress completion, is there any place in the Gantt or screen where we could see the remaining days. Also we came across a scenario where the Total Work (Days) are getting displayed correctly only when there is an Actual Finish Date Best RegardsRazan

230

1 month ago

WilliamDo Gooder (Customer)

asked in Finance (Financials)

Custom Event/Action not working for new voucher creation

Here is my event action that refuses to work in our production environment: Here is the custom event I created:I am unable to get it working. I tried changing it to “new objects created” but wasnt able to get it to work either. i want when a new user adds a voucher with the type “MV” for an automatic email to be sent to a certain user group. This event is working in our other environments but not production. It doesnt even create an application message to show me if it failed to run it just doenst even attempt to run,. Here is the previous version of the event I had which also did not work:

459

1 month ago

Kawther ArfaouiDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Deploying IFS cloud with 2 microk8s nodes

Dear IFS Support, We're planning to set up a High Availability (HA) MicroK8s cluster for our IFS deployment. Our current setup:2 VMs running MicroK8s 2 VMs running Oracle 1 VM ManagementQuestions:Is it possible to configure HA with just 2 nodes for IFS, despite the documentation mentioning a minimum of 3 nodes? If not, what's the recommended minimum configuration for an HA MicroK8s cluster supporting IFS?

221

1 month ago

MWill123Do Gooder (Customer)

asked in Finance (Financials)

How do you create multiple customers at once?

I have a lot of customer accounts with the address details in an excel spreadsheet. Is there anyway of uploading multiple accounts at once? Sort of like Uploading multiple invoices only with customer accounts

272

1 month ago

Jarmo LehteläDo Gooder (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Any chance to update next value on party_identity_series_tab via BPA

I tried to update with Rest Call:https://pjeji8b-dev1.build.ifs.cloud/int/ifsapplications/entity/v1/PartyIdentitySeriesEntity.svc/PartyIdentitySeriesSet(PartyType=IfsApp.PartyIdentitySeriesEntity.PartyType'{PartyType}') → error messageand via IFS Projection (Projection CSupplierHandling created), but no luck:

1 month ago

mlcscottonnSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

Performance Evaluation > My Activities

Hi,We are looking to use the employee performance evaluation in IFS Apps10 Aurena UPD21. When we try to do a self review on My Activities we get an error message, please see below:Has anyone else had this issue? Are we missing some set-up? From what I can see we have full access to this.ThanksNikki

171

1 month ago

jtobinSidekick (Customer)

asked in IFS Cloud - New Customers

Technician Portal-Time Reports>Report Time Screen - Issue with Time Type Field

Hello,We are using Cloud 23.1.8Does anyone know how to enable the Time Type field for this time report page? The Maint Org and Resource group are linked to the Time Type. It works when the time is reported through the Work Task page, but not following this navigation starting with the Technician Portals. Thank you,Joann(100002978)

475

1 month ago

FJRODIIIDo Gooder (Customer)

asked in Supply Chain

Multi level structure

how do you adjust the multi level structure in order to create less shop orders?

3997

1 month ago

emmanilssonDo Gooder (Partner)

asked in Data Migration

Excel add in error message

Hi, we are struggling to create an Excel Migration job, when trying to load data we get the following error message and no data is loaded at all. I´ve never seen this error before and cannot figure out what is wrong here? InsertDeleteConflict Thanks! BREmma

271

1 month ago

Tracey EDo Gooder (Customer)

asked in Forum FAQs & Help

Reverse/correct a correction invoice

Hi. A correction invoice has been raised and posted but it is incorrect. I wan to create a correction invoice on the correction invoice to reveres it but it is not allowing me to. I used to be able to do this. Can anyone advise the easiest way to credit the correction invoice?TIATracey

1 month ago

AMACBARADELDo Gooder (Customer)

asked in Warehouse Data Collection (WaDaCo)

WaDaCo Scanit - Error message "URL is malformed" when using Liste

Hello,I tried to validate a process of Wadaco Using ScanIt.When i choise a data from a list I get The message “URL is malformed’If I directly write the data on ScanIt field It’s OKIf I use Wadaco without ScanIt, it’s workin well. Do you have an idea to correct this Bug?

515

1 month ago

Georgina.mitchellDo Gooder (Customer)

asked in Finance (Financials)

Planned Purchase Cost Roll Error

Hi, We seem to have lost the ability to roll costs in cost set 5 (planned purchase cost) and have the Supplier for Purchase Part pull through. This has been working without issue within the last few weeks however it has now stopped working and no longer pulls through the latest SFPP price. Anyone experienced this or know what we can do to change it back? Thanks, Georgina

1 month ago

MickCDo Gooder (Customer)

asked in Finance (Financials)

Issue with closing Purchase order

I have a customer order that has been delivered and invoiced and the status is set to invoiced closed. when review the PO to ensure this is closed someone has set the status to ‘Confirmed’.I have tried to unpeg the lines but it will not allow me as CO in invoiced/delivered.I need to be able to close the PO so that i can invoice match the suppliers invoice when it arrives.Has anyone come across this issue or have and solution to it please

415

1 month ago

irfan.khanDo Gooder (Customer)

asked in assyst General

Problem Ticket Management

Hi, I am new at Assyst and would like to know how i can link user incident tickets to a problem ticket. I dont seem to find any information regarding this on the wiki .

413

1 month ago

Warren BrierleyDo Gooder (Employee)

asked in HCM (Human Capital Management, Payroll)

Protected Persons for scheduling Resources

I wonder if someone can help me with an issue with regards to setting up a scheduling resource for PSO and protected persons in the HCM Module.My understanding is that in order for a resource to be available in the drop down in Scheduling Resources the address type 'Visit' needs to be set . However this means that the protected flag on the person record needs to be set as 'Unprotected'. Is is possible to have a protected persons address record and still set them up as a scheduling resource?

100

1 month ago

Miruna MSidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Configurations Lost after RU/SU

Hello everyone, I've been facing a big problem for some time and I would like your help, maybe we can find a solution.I have made some changes in IFS Cloud (24 R1) such as: creating custom fields, changing some field names according to customer requirements, hiding/deleting some fields etc. Each time a release/service update takes place, these changes are lost and the system reverts to the standard version.Also, if in a new release, the interface of an IFS Cloud page changes its appearance by rearranging fields/windows, introducing a new design, all changes made on that page are lost.So far, every time this happens, I have to make all the necessary changes manually over and over again.I need to find a solution so that all existing changes are not lost in the future.Has anyone else experienced this? Do you know how I could solve this problem? Thank you in advance for your help!Kind Regards,Miruna

150

1 month ago

MarakeSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Join tables in Lobby data source for IFS Cloud

In IFS10 and 9 it was possible to write criteria's in the where clause of a data source as: column1 in (select column1 from ifsapp.view2 where Active =’True’)i.e. if column1 is present in another view and where clause is fulfilled, that whole select is valid. (I did not add view name and select, where for the view that would have to be entered own columns in data source editor)This does not seem to work in IFS Cloud using SQL data sources. Would it be possible to do anything similar using a projection? in that case, how?

2794

1 month ago

Louis IDo Gooder (Customer)

asked in Support & Services FAQs and Help

Silent intune win32app deployment of SetupDeveloperStudio_18-64bit.exe

I deploy software by creating win32 app packages in windows intune.I am trying to get switches for the IFS DevStudio install to work in CMD (Command) I have tried:SetupDeveloperStudio_18-64bit.exe /S /v/qnandSetupDeveloperStudio_18-64bit.exe /helpBoth display the install wizard in my test environment Sandbox.Can anyone tell me how to obtain the switches OR if there is a .MSI install version please? Many ThanksLouis

1 month ago

SimonPDo Gooder (Partner)

asked in Supply Chain

EDI/MHS with rental process

Hi everyone, I’m trying to setup the MHS process with a customer order, and I want to use sale lines and rental lines. I have my delivery site (CP005 in the screenshot) and my supply site (CP001).The problem is : when I create my CO with two lines, it creates a PO on CP005 only for the sale line, and a customer order on CP001 with 1 sale line and 1 rental line :Sale line on the original CORental line on the original COPO with only 1 qtySale line on the supply COSale line on the supply CO I would like to have in my PO parts and qty from sale and rental lines, and in the sale lines of my supply CO the same parts and qty. Did I miss something ? Is it possible to configure this process ? Thanks

332

1 month ago

Morten VesteragerDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Formated fields in MWO

HiWe want to lock the format in the Remarks fields for some of the Work Steps in MWO. Some of them shall have dates, some shall have time.Others shall remain as text fields. Does anybody have know of the possibility for such changes?

1 month ago

TheoBHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Using refresh token

Hello,We've noticed something strange. When you generate an IFS token, you receive both an access token and a refresh token. The role of the refresh token is to allow an access token to be regenerated without the user having to re-authenticate. So far, so good, but I've noticed that I can refresh the access token as many times as I like using the same refresh token. This seems to me to pose a security problem, because in my opinion, a refresh token should only be able to be used once. Does this behavior seem normal to you?Thanks.Théo

210

1 month ago

jaroslav.runstukDo Gooder (Partner)

asked in Sustainability Applications

EU Regulation - EU DR 2023/1115 and IFS

Hello Is there anyone who has experience with solving this EU regulation within IFS. Especially with connection between IFS and TRACES EU system. TRACES - https://food.ec.europa.eu/horizontal-topics/traces_enThank you very much for any help

1744

1 month ago

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