Question

Configurations Lost after RU/SU

Forum|Forum|1 year ago
October 9, 2024
7 replies
114 views

+8

Miruna M
Sidekick (Partner)

Hello everyone,

I've been facing a big problem for some time and I would like your help, maybe we can find a solution.

I have made some changes in IFS Cloud (24 R1) such as: creating custom fields, changing some field names according to customer requirements, hiding/deleting some fields etc.

Each time a release/service update takes place, these changes are lost and the system reverts to the standard version.

Also, if in a new release, the interface of an IFS Cloud page changes its appearance by rearranging fields/windows, introducing a new design, all changes made on that page are lost.

So far, every time this happens, I have to make all the necessary changes manually over and over again.

I need to find a solution so that all existing changes are not lost in the future.

Has anyone else experienced this? Do you know how I could solve this problem?

Thank you in advance for your help!

Kind Regards,

Miruna

M

+11

malik.sally
Hero (Partner)
Forum|Forum|13 days ago
April 9, 2026

Hi @Miruna M

Were you able to find a solution for this? We are facing similar issues.

Thanks in Advance & Regards,

Malik

Like

N

+9

N.GEORGI
Hero (Customer)
Forum|Forum|13 days ago
April 9, 2026

When a page is modified in core then deployed to customer baseline, the page baseline is now behind core and you need to do what is called Rebase the Configuration :

https://docs.ifs.com/techdocs/25r2/040_tailoring/225_configuration/200_client_configurations/400_rebase_configurations/?h=

Hope this help

Like

M

+11

malik.sally
Hero (Partner)
Forum|Forum|13 days ago
April 9, 2026

@N.GEORGI The problem arises after rebaselining. The custom fields that were made visible, Fields made read only / mandatory are not available after rebaselining. There are over 100 pages with configurations that are lost.

I have reported with to IFS and R&D is currently looking at this . Will keep this thread updated.

Like

+4

Udara Hasantha
Do Gooder (Customer)
Forum|Forum|11 days ago
April 10, 2026

HI

You can follow below steps.

Bundle all your page configs into one or more ACPs (under Configuration Packages).
Before every RU/SU, export the ACP.
After the update, import + rebase inside the package.

Like

M

+11

malik.sally
Hero (Partner)
Forum|Forum|8 days ago
April 14, 2026

For those following the thread, IFS R&D provided a workaround of re-baseline the page configuration and then to revert the custom field related changes (in order to preserve). This temporarily works. But causes other random issues in the pages (ex: LOV does not filter information properly, MetaData errors etc).

For now, it seems like after re-baseline the custom fields need to be handled manually.