IFS Solutions

Irene RønSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

Report time in Aurena after UPD13 give blank account date and no error messages when saving

After installing UPD13 the time reporting in Aurena have changed. When I open “My Time Card - Details” I start with Register In/Out Time and choose Save and report again (notice the account date is blanked), then I change to Job Result/Project to book hours on specific project. Before UPD13 the time reporting window kept the account date same as reporting In/Out Time, but now the account date is blank. If you are not aware the date has been blanked it is still possible to enter hours without entering date - no error message is given. When pressing Save the message “Project time reporting saved for .”Anyone else having this issue? Is there a workaround?

2 years ago

SANJSidekick

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Issue while login to IFS Test App8 after Prod Refresh

Hi Team,We are getting the below error while login to IFS Test Apps 8 after we refresh from PROD data. Did anyone got this issue? Any suggestion please? Thanks,Sanjay

2 years ago

Yoshini SilvaHero (Employee)

asked in Finance (Financials)

How to change the voucher type user group "authorization level" setting in the Company Template Detail so that it displays the authorization level as "Approve Only"?

Hi,How we could change the voucher type user group "Authorization Level" setting in the "Company Template Detail" so that it displays the authorization level as the "Approve Only" when a new company is created, as shown in the screen print below? The following is the Company Template Detail for the user group FM. When we use this STD template to create a new company, the authorization level for the user group FM in the new company is set to "Enter and Approve" rather than "Approve Only." Thanks in advance!Best Regards,Yoshini

1 year ago

Shneor CheshinSuperhero (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Error in Data Source Designer - Script Type

Hello Community,I have a data source designer script that returns an error when pressing preview button.System.Collections.Generic.List`1[System.Collections.Generic.Dictionary`2[System.String,System.Object]]Script isvar numberOverdueTasks21 = getDBValues('C_FSM_TASKS_OVERDUE_21_DAYS_SQL');return numberOverdueTasks21;SQL Script isSELECT TASK_ID, PERSON_ID, STATUS, PLAN_START_DTTM FROM TASKWHERE PLAN_START_DTTM > GETDATE() - 21AND STATUS NOT IN ('CO', 'CA', 'CL');Any ideas?Cheers!

2 years ago

CharmianDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Alert when placing order with supplier?

When creating supplier records, sometimes there are conditions that need to be met before purchasing officers place an order. Eg: “quality review required before order placement”, or “supplier must not be used on XYZ site” or “JSA and work plan must be submitted before work undertaken” - those sort of things. However once I create a supplier record, there is no way that I know of to prevent orders being placed until these conditions are met. Essentially, I need some sort of alert to the purchasing officer to appear when they go to create a PO for some suppliers. I can put a sticky note on the supplier record highlighting these requirements, but the purchasing team don’t go into the supplier record when they create a PO, so they won’t see these requirements. Is there anything that can do this?

1 year ago

RUTALRAUSDo Gooder (Partner)

asked in Document Management (DocMan)

Intermittent Message "No Access"

Using App10 AurenaI created a Permission to Create and Attach Documents. I granted DOCUMENT_ATTACHMENT, DOCUMENT_ATTACHMENT_VIEWER (just to be through), DOCUMENT_EXPLORER, MEDIA_LIBRARY and MEDIA_LIBRARY_ARCHIVE to itI open a page, populate the records, click on ‘Attachments’ and I get the “No Access” message. Click OK and the Attachment functions are available, and I can view and create attachments. Close and Open Attachments again and the “No Access” message does not appear.If I leave the Attachments open and select another record on the Page, the “No Access” message appears. Click OK and I have access to the record. If I select the previous record I don’t get the “No Access” message. If I select the second record again I don’t get the “No Access” message. This will continue to happen for each ‘new’ record I select as long as I leave the Attachments open.If I close the Attachments and select another record I don’t get the “No Access” message but if I open the Attachments on the

1 year ago

Ali RazaDo Gooder

asked in Upgrades & Updates

want to disable preview button on operational report

DearWe have scenario some users we want to disable the preview button on operational reports (report format &output)we use report rules and also try to disable the preview button from printer but its not work its kind of bug in app10 upd8 or what?? we are using app10 upd8

1 year ago

ACXSTEFANDo Gooder (Customer)

asked in Upgrades & Updates

Update in HTM for Scandinavia

The update for HTM for Scandinavia is set to February 2022. Is there a date set when this is available?

2 years ago

kemersonDo Gooder (Customer)

asked in Assets (Asset Management)

Extended warranty on serial objects

We are currently on APP 8 moving to APP 10 enterprise. I have found how to add a warranty on an original sale but cannot find how to set up an extended warranty when the customer purchases this after the original sale. Can anyone help me?

2 years ago

amin.shatatDo Gooder (Customer)

asked in Finance (Financials)

SUPPLIER RETAINAGE

HI is it possible to get supplier retainage to appear on the remit? Also, I understand that retainage is defined at the PO level, but is it possible to hold retention on the invoice level?

2 years ago

SMANUELSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

Changing Protected flag on a Person

How can I change the Protected Flag on a person

2 years ago

ROXTOBBRISidekick (Customer)

asked in Finance (Financials)

Create Instant Invoice Aurena

I can’t figure out how to add lines when creating an Instant Invoice in Aurena. What am I missing?

1 year ago

VanChampSSidekick (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Import Demand Planning Forecast

By default this comes up to "Start Date". Is there any configuration to change this default so it defaults to "Weekly" instead?

2 years ago

Chriswharton22Sidekick (Partner)

asked in Service (Touch Apps, MWO, MRO)

MRO - Customer Owned Material on Task Card

There seems to be some functionality missing from Task Cards around the ownership of material used in maintaining, repairing and overhauling (MRO) processes. In preventative maintenance, we can plan the ownership of materials on PM Actions which get transferred into the maintenance material requisition lines upon the PM Action generating a work order. We have the same requirement to do this but from the Maintenance Order. The maintenance order is constructed of several maintenance events for a serial repair, or manual maintenance event. Each of these events will have one or more task cards, each of which can have an independent list of materials. These materials will be transferred to a work order once released, however it only considers company owned material.

1 year ago

OrangeCloudSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Disable field in RMB function subform- frmCustomer

Is there a good way to hide mandatory field Category from ‘Copy Customer’ function? We only use category ‘Customer’, so if I can default this value in ‘Copy Existing Customer’ function to avoid any error, that can also work.I tried to explore and revoke from permission set using ‘Database Objects’ and ‘Presentation objects by Components’ , no luckwe are using iFS10(IEE only)-UPD9.thanks

2 years ago

danyaal.nadeemDo Gooder (Customer)

asked in Finance (Financials)

Tax Paid on FOC

Currently at the order level we have ‘Tax Paying Party for FOC’ selected either as ‘Customer’ or ‘Company’ so currently tax for FOC order line will either be completely paid by customer or by company. However, we have requirement that e.g tax code ‘S1’ will be paid by customer and ‘V15’ will be paid by Company.

2 years ago

MitDenukN

asked in HCM (Human Capital Management, Payroll)

Is it possible to check, which IFS terminal a user has used?

Hi All,As I know, users can clock in to start their shift.Is there any possibility to know which IFS account was used to clock in the a particular user at given date/time. We are looking for a way to check which IFS terminal someone clocked in on.Please let me know your ideas.Thank you in Advance!

2 years ago

lopespetroHero (Customer)

asked in Service (Touch Apps, MWO, MRO)

Work Task Step Navegation MWO

Hi Everyone.Is there an option in MWO Maintenance Aurena App to put the same functionality of the mWorkOrder app? Tried to find a solution in App Designer but I couldn’t. I’m using UPD12 latest version of the app> 10.14.1362.0 The buttons inside the work task step to navegate from one to another. Please see prints bellow? E.g.: In new app, I need to enter into the step, write a remark, set as Done, go back to the list and enter into the second step and so on. From UPD8 I think, Rnd has created two buttons Previous and Next inside the step to avoid do that.Tks a lot.mWorkOrder app: MWO Maintenance.

2 years ago

Heshani VidanapathiranaHero (Employee)

asked in Finance (Financials)

unable to figure out the difference in Manual Transaction Matching window for the period

We are unable to find out the reason for the value 100,000 in the Difference field of Manual Transactions Matching window for the period. Pls advice how we can drill down to exact point

2 years ago

MiguelSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

referencing a LOV view

Hi experts,Please check out the screenshot below (IFS10/UPD13)I thought I could use the PERSON_INFO_LOV to select a person from this table.I have not done this before in this screen and I just want to make sure I am doing the right thing.We have cross-company reporting lines that often create problems for automatic reports. Then I thought that rather than creating a new field at employee level I could use the Employee File/Properties functionality.Please let me know if this makes sense.Many thanksMiguel

1 year ago

mizanul.islamDo Gooder

asked in Supply Chain

PO Authorization Rule for only Specific Supplier Stat Group

I am trying to activate an Authorization Rule for Purchase Order for some specific Supplier Static Group.I selected all Usage of Authorization Rule except Apply Regardless of Supplier Stat Group and put values in the Supplier Stat Grp tab which I want to include for this rule to have under authorization rule.Please follow the below screenshot for reference as I set up my rule.Can you please help me out of this to make the rule which will apply only for Supplier Stat Group. Thanks

2 years ago

LinkSuperhero (Customer)

asked in Finance (Financials)

Posting line is connected to Purchase Requisition

Dear IFS community,we get an error messge in screen “Manual Supplier Invoice” if we match PO receipts. What does it mean and how to fix it?

2 years ago

Nagah.khaledHero

asked in Finance (Financials)

Instant Invoice and MIX Payment

in instant invoice module , we entered some invoices in 2021 and other in 2022.in the mix payment page, select Batch doesn’t show the invoices of 2021.it display the new invoices only.those hidden invoices are posted, and updated to GL. how we can fix this issue?

2 years ago

Brian MausDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Access Groups - child records to have same Access Group as parent?

(FSM 6) We’re making some changes to data visibility in FSM and are trying to set all Tasks to be in the same Access Group as their parent Request - even when the parent Request updates. The predefined business rules for setting Access Groups (67, 70) only fire before insert/update for their associated tables. This means a Request’s Access Group may change and the Task won’t follow it. Those rules seem the only way to change the Access Group of a record in FSM - meaning I can’t just make a custom rule that updates that column. I could make a custom rule that updates a userdef on the child Task when its parent Request is updated to trigger the appropriate predefined rule but that seems hacky. Am I missing a better approach to this or some key understanding of how the rules behave? Would rather write a hacky rule than change how we’re using the fields because that would break some of our reporting, but if I can avoid creating a new rule entirely - even better!

1 year ago

Pierre-Louis DDo Gooder (Partner)

asked in Distribution (CRM, Commerce)

How to handle discount coupons in IFS ?

Hello community, I would like to know if it is possible to create and manage discount coupons in IFS. For example, if my customer buys 100€ of goods I offer a 20€ discount on its next purchase.How could I :create the discount coupon in IFS apply the discount coupon on the next customer order see how much money remains for the discount coupons of my customer (in this example if the next customer order is less than 20€ and there is still some money remaining on the discount coupon)Thank you,

1 year ago

Page 645 / 1111

27753 Topics

Report time in Aurena after UPD13 give blank account date and no error messages when saving

Issue while login to IFS Test App8 after Prod Refresh

How to change the voucher type user group "authorization level" setting in the Company Template Detail so that it displays the authorization level as "Approve Only"?

Error in Data Source Designer - Script Type

Alert when placing order with supplier?

Intermittent Message "No Access"

want to disable preview button on operational report

Update in HTM for Scandinavia

Extended warranty on serial objects

SUPPLIER RETAINAGE

Changing Protected flag on a Person

Create Instant Invoice Aurena

Import Demand Planning Forecast

MRO - Customer Owned Material on Task Card

Disable field in RMB function subform- frmCustomer

Tax Paid on FOC

Is it possible to check, which IFS terminal a user has used?

Work Task Step Navegation MWO

unable to figure out the difference in Manual Transaction Matching window for the period

referencing a LOV view

PO Authorization Rule for only Specific Supplier Stat Group

Posting line is connected to Purchase Requisition

Instant Invoice and MIX Payment

Access Groups - child records to have same Access Group as parent?

How to handle discount coupons in IFS ?

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