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Instant Invoice and MIX Payment

  • 3 March 2022
  • 4 replies
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in instant invoice module , we entered some invoices in 2021 and other in 2022.

in the mix payment page, select Batch doesn’t show the invoices of 2021.

it display the new invoices only.

those hidden invoices are posted, and updated to GL.

 

how we can fix this issue?

 

 

 

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Best answer by Ramessh Kanna 3 March 2022, 12:02

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4 replies

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Hi @Nagah.khaled ,

please check payment plan for these invoices. Insallments should have status = Authorized.

Best regards,

Adam

R
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Hi Nagah, 

Confirm the Invoice status displays “PostedAuth” (with your confirmation of  “those hidden invoices are posted, and updated to GL” it seems this status is correct).

Apart from the above You have to check the Installment Plan status as Adam mentioned.

Thank You

 

 

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How I can approve the payment Installment ?

 

A
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Userlevel 5
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Hi @Nagah.khaled ,

for the customer invoices the installments should get status Authorized, when user post an incoice. If your installments aren’t authorized, it looks like a bug. There is no possiblity to authorize them manually, but you can try to use following workaround:

  1. Create a new installment the same as existing one
  2. For the previous installment enter amout = 0
  3. Save the changes
  4. As a resut you will get new installment with stauts = Authorized

BR,

Adam

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