Unanswered questions

HurremogluSidekick (Customer)

After uploading Document Revisions, grant authorization to a different user

Hi All,After uploading a document, I want to authorize different people and groups of people to the document class of the relevant document, but the users cannot be viewed. What can I do?

537

15 days ago

KarenDo Gooder (Customer)

asked in HCM (Human Capital Management, Payroll)

Remove terminated employees/contacts from LOV's in Cloud

Is there way to remove a terminated employee or customer contact from the list of values in Cloud? We have tried blocked and hidden options on the user. When using initials in a field, the use doesn’t appear, but when using the find feature for the LOV he does. We would like to be able to alleviate past, inactive users/ contacts from the LOV’s.

120

15 days ago

Samuel JokinenHero (Employee)

asked in Finance (Financials)

Restricted file type .dav

Hi Community,My customer is facing a problem when loading in external file. They are trying to read in a text file with file type .dav but the system gives ‘’restricted file type’’ -error. However, the workaround they have been using is to just rewrite the file type form .dav → -csv after which the system allows the file.Does anyone have any idea why doesn’t the external file template allow the file type .dav?In the input file load file type we have allowed all file types. Also, it was tested to only allow .dav files but neither works for this.

1066

15 days ago

aishwaryaSidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Getting Error while uploading attachment in mobile application

Hi Team,I’m using the Attachment functionality in mobile to capture attachments for ESCALATION table.From the mobile screen by using the Attachment icon of (user_def13 field inside escalation table).After uploading an attachment and while saving the record , the data inserted in to user_def13 field as a negative integer value such as -1, -2, etc., in the DB instead of the filepath.To solve this issue, we followed the below steps:1-We created a table called "c_escalation_attachment."2-In that, we added columns attachment ID, escalation ID, and c_user_def1.Then, we mapped the relationship, one with the escalation table and one with the attachment table.Then, in the default definition, we mapped c_user_def1 with the attachment_name of attachment table.After that, we also mapped the c_escalation_attachment table in the escalation table.Then, in the mobile version, we added the same c_user_def1 as the attachment field and tried to insert the data again.After filling in the data and submi

292

16 days ago

ttzeleznikSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

Rounding Rule Definition for 12:00 am

Hello Community,We have an 8 hr. shift ending at midnight. We are using “Rounding Rule Definition” for rounding to the nearest ¼ hr. I’m trying to set the rule for an early-out clocking resulting in an Interval “Time Out” of 12:00 am. However, IFS is not liking it:Early-out Clocking Resulting in an Interval “Time Out” of 12:00 am???2nd Shift ScheduleCan this be configured, How??Thanks, Troy

16 days ago

Dominique HussonSidekick (Employee)

asked in Document Management (DocMan)

Docusign integration in IFS

One of our Customer would like to implement an interface with Docusign. Seems that we have some available API like CDocusignSignerEntity. Is this standard and if yes, do we have some use case and example ?

425

16 days ago

Yoda SebastianDo Gooder (Customer)

asked in Supply Chain

Planning Method don't take Onhand Qty into consider

Planning Method?For MRP to Create Shop Order Requisitions that dont take into hand whats avb(onhand) in stock We Run a Finished Goods Item that have the product structure of required X amount of another Semi Finished GoodsSome times Production get more from the shop order and we are not “allowed” to use that next daySo i want when Creating Finished Goods then running MRP i only want Shop Order Requisitions for the semi finished goods that is exact like QTY required from the Finished Goods and not Required - Onhand = Shop Order Requisition

553

16 days ago

paguinSidekick (Partner)

asked in Document Management (DocMan)

IFS Cloud 22R1 Azure Storage for DocMan

Hello,I have IFS Cloud Installation Using 22R1 using remote deployment on Azure Storage.If there any way to use Azure Storage for DocMan. I have tired using Shared Path but seems its working.in This i have created Repositotary Address using \\<ServerName>\<path mapped on the server given user name password for the server. Added Same Address in Repositotary and used port 22 (SCP) as the azure storage path is mapped to linux server. But While check in the document its failing to connet to the Respositotary.Please suggest. Storing documents on Database is not a very good option.RegardsPankaj

27110

16 days ago

ManulakHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IEE Customer "Address Edit" window is hidden

Have you ever experienced a situation where certain users cannot view the “Address Edit” window in IEE? Basically, the Address Edit window is shrunk and only the title bar is visible. The tools for resizing aren’t also available.We have few users experiencing this. Any input will be appreciated.

416

16 days ago

Zuha SamsudeenHero (Partner)

asked in Finance (Financials)

Project cannot be completed until all active acquisition values referring to this project has been moved in IFS|Fixed Asset

We have a number of projects that we keep getting an error stating 'Project cannot be completed until all active acquisition values referring to this project has been moved in IFS|Fixed Asset.'The process to follow to get the error is:Go to Financials|Project Accounting|Project, then search for one of the projects, RMB and select Rollback Sub Project Completion. Complete the necessary fields on the window and click ok, this is when we then get the error.In Object Transactions Analysis window those objects/FA records are with object transaction value type as "Acquisition" and status as "Ready". Please guide to resolve the error above Best regardsZuha

2073

16 days ago

KatrinaThomasDo Gooder (Customer)

asked in Getting Started with IFS

Getting Error " the code part combination on posting line with row id 1 is invalid for authorizer in sequence 10 due to settings in window authorizations combination rules"

I’m new to IFS, and my company is testing the system to transition from external invoice approvals to handling approvals within IFS. We initially tried using the mapping system for automatic routing to approvers and their managers, following our approval limit structure, but it wasn’t successful.We’ve now moved to a more manual process where we select each approver (or their manager) and have them acknowledge the invoice before moving it to the next person in the approval chain. However, while testing, we encountered this error:“The code part combination on posting line with row id 1 is invalid for authorizer in sequence 10 due to settings in window authorization combination rules.”We haven’t used the “Authorization Combination Rules” module before, only the “Authorizing Assigning Rule” and “Authorizer Routing Rule” to set approval limits.I have a few questions:Does this manual process require a different setup to avoid this error? What role does the “sequence” play if we’re not using

391

16 days ago

AccSumitWDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Error when doing ifs cloud mobile development training course

I am currently facing issue with my IFS Application. It seems that error is appearing on every pages as shown below.I suspect this might have occurred because I mistakenly deployed some components (FNDBAS, APPSRV, ENTERP) files which were not required to deploy while I was doing the practices in the training environment of Mobile Development Training.Could anyone please guide me how to resolve it. Thanks,Sumit

16 days ago

RomanaDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

Generate document from Employee file not working - 23R2

Hi, I tried to generate document from employee file, but it is not working correctlyHere are basic data:I generated mail merge templateI created my own Word Template with macro from Help documentation ( see attachment PLATOVY_VYMER.zip) Public Sub DoMailMerge(sFile As String) ActiveDocument.MailMerge.OpenDataSource Name:=sFile, _ ConfirmConversions:=False, ReadOnly:=False, LinkToSource:=True, _ AddToRecentFiles:=False, PasswordDocument:="", PasswordTemplate:="", _ WritePasswordDocument:="", WritePasswordTemplate:="", Revert:=False, _ Format:=wdOpenFormatAuto, Connection:="", SQLStatement:="", SQLStatement1 _ :="" With ActiveDocument.MailMerge .Destination = wdSendToNewDocument .MailAsAttachment = False .MailAddressFieldName = "" .MailSubject = "" .SuppressBlankLines = True With .DataSource .FirstRecord = wdDefaultFirstRecord .LastRecord = wdDefaultLastRecord

1579

16 days ago

ElioJDo Gooder (Partner)

asked in IFS Cloud for Aviation Maintenance

CAMRO Purchase Order Connection to Project

Hi all, Apparently it is not possible to connect a purchase order line with demand code ‘interim order’ to a project activity. Only demand codes Inventory Order and Non-Inventory Order are allowed to connect. Is there a reason why this works this way? Trying to figure out the implications this might have. Is there some kind of workaround that I am missing?

973

16 days ago

DanielS.H

asked in Getting Started with IFS

How to enable mailto: links in IFS Cloud without automatically adding https://?

I’m currently working in IFS Cloud and trying to create a mailto: link in a lobby element (e.g., a Links List Element or via the Element Designer). Unfortunately, whenever I add a mailto: link, IFS Cloud automatically prepends “https://” to it, causing the link to fail and not open the user’s default email client as intended.Here’s what I’ve tried so far:Entering mailto: directly into the URL field in the Element Designer Using various element types (Data Cards, Text Elements, Links List Elements) Embedding HTML (e.g., <a href="mailto:someone@domain.com">Send Email</a>) Reviewing the available technical documentation, which only mentions support for http/https URLsQuestions:Is there an official or documented method to add a mailto: link so that it remains in the mailto: format without IFS Cloud automatically converting it to https://?Thanks in advance!

410

16 days ago

REOGIRARDDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

error : standard attribute refered to in table t is not an approved persistent Custom Attribute.

HelloI’m working on migration of IFS V8 to IFS Cloud 24.1.4 and I’m publishing custom attributes.On InventoryPartInStock entity, I have a custom attribute which is a readonly.For this, we use the following statement (adapted to the new db structure) :SELECT pol.cf$_gross_weight_rwFROM purchase_order_line_cfv pol INNER JOIN receipt_inv_location ril ON pol.order_no = ril.source_ref1 AND pol.line_no = ril.source_ref2 AND pol.release_no = ril.source_ref3 INNER JOIN inventory_part_in_stock ipis ON ril.contract = ipis.contract AND ril.part_no = ipis.part_no AND ril.configuration_id = ipis.configuration_id AND ril.location_no = ipis.location_no AND ril.lot_batch_no = ipis.lot_batch_no

461

16 days ago

HelenSDo Gooder (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Web Client displays NaN instead of blank in numeric field

We have a screen using user_def_num fields which are optional. When records are created and these values are NULL, Web Client is displaying the data as NaN.Smart Client displays no value Can anyone offer a solution so that Web Client displays no value?

383

16 days ago

PRODQSuperhero (Customer)

asked in Finance (Financials)

RMA - unable to register arrivals - Tax lines cannot be altered

Has anyone come across this issue when trying to register arrivals of parts on an RMA? We have recently migrated to Cloud (currently on 23R1.10) and have raised an RMA (connected to an order that had originally been invoiced in our Apps9 environment). There are parts lines and two Charge lines. When we view the Tax lines on the original Customer Order they are blank. It is a zero rated tax order so the tax amount is zero but we would expect there to be an entry here showing this. Any thoughts/suggestions/ideas would be appreciated.

432

16 days ago

Rachel BaldéDo Gooder (Customer)

asked in Finance (Financials)

Copy/Paste Posting Information on invoice IFS Cloud

We recently updated to 24R1 and noticed that a function that is used frequently by us for manually posted invoices was removed. The ability to copy and paste posting information. This is used due to our authorization combination rules that many within the company fail to recognize. After filling in the posting information authorizers and acknowledgers are removed leaving the invoice in status “Balance”. The easiest way to sole is by copying posting information, deleting and pasting to trigger the rule. I can not find a reason to why it was removed anywhere and if it will return in future updates.

592

16 days ago

Marina_MoorDo Gooder (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Error Message when open attachment "Index was out of range"

Hi Team,I have a customer who gets an error message when try to open any attachments in TST environment. This error message occurs only for one User and not for other users in same IFS App10 window. This is the error message: Ifs.Fnd.FndSystemException: Explorer: An Unhandled Exception has occurred ---> System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.Parameter name: index at Ifs.Fnd.Feature.FndBackgroundWorker.bw_RunWorkerCompleted(Object sender, RunWorkerCompletedEventArgs e) at System.ComponentModel.BackgroundWorker.OnRunWorkerCompleted(RunWorkerCompletedEventArgs e) at System.ComponentModel.BackgroundWorker.AsyncOperationCompleted(Object arg) --- End of inner exception stack trace --- Thank you for your help.BR Marina

31011

16 days ago

TosohLBlumHero (Customer)

asked in Distribution (CRM, Commerce)

Export Control Customer Prospect

Is there a way in the Export Control module to set the Denied Party setting for a Customer record that is still a Prospect?The sales force entered the Customer record and created a Business Opportunity, but during our pre-quote review we discovered the Prospect is a Denied Party. We want to add them to the list to prevent potentially missing this in the future, but when we try to add them to the Denied Party - Customer we get the error Customer 700413 is not of category Customer.

16 days ago

burak.cetinDo Gooder (Customer)

asked in IFS Cloud - New Customers

GIS USAGE AREAS

Hello, are there GIS functions in IFS to track a truck (vehicle). The speed of this truck is like map information. Can this feature be customized? Herkese selamlar, IFS'de GIS fonksiyonlarında tırı(araç) takip edebiliriyiz. Bu tırın hızı, harita bilgisi gibi. Yada bu özellik özelleştirilebilir mi?

241

16 days ago

SugiDo Gooder (Employee)

asked in Upgrades & Updates

What are the components of IFS Cloud 24R1?

232

16 days ago

indmlkSidekick (Employee)

asked in Assets (Asset Management)

Work task- Project Activity Connection

We can see the the project activity and work task connection will be ready in a future release in 25R2. This is really crucial for the customers and they are asking the availability of that functionality. Will this be ready soon?

381

16 days ago

meshfemiSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

OpenID Authentication Error Message with MWO

Hi Community,Urgent!We have several MWO users receiving the below error message when they try to login to the app (see screenshot below). Based on this they cannot use the MWO app. How can this be resolve? Your input and contribution is super appreciated. Thanks Mesh

234

16 days ago

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