I’m currently working in IFS Cloud and trying to create a mailto: link in a lobby element (e.g., a Links List Element or via the Element Designer). Unfortunately, whenever I add a mailto: link, IFS Cloud automatically prepends “https://” to it, causing the link to fail and not open the user’s default email client as intended.

Here’s what I’ve tried so far:

• Entering mailto: directly into the URL field in the Element Designer
• Using various element types (Data Cards, Text Elements, Links List Elements)
• Embedding HTML (e.g., <a href="mailto:someone@domain.com">Send Email</a>)
• Reviewing the available technical documentation, which only mentions support for http/https URLs

Questions:

• Is there an official or documented method to add a mailto: link so that it remains in the mailto: format without IFS Cloud automatically converting it to https://?

Thanks in advance!