IFS Solutions

posted in HCM (Human Capital Management, Payroll)

The help text of the 'Protection' check box in person window is confusing.

ISSUE/QUESTION:Run a report with below method "IFSAPP.Comm_Method_API.Get_Default_Value_Person('AURGOITI','MOBILE', address_type_ => IFSAPP.Address_Type_Code_API.Decode('WORK'))" in order to obtain the email and the mobile phone associated to the coordinator’s work address.It could be a quick report, order report, or in crystal reports As per the help text of the 'Protection' check box, as long as the 'Work' address is selected, 'Protected' function should be overruled. But it doesn't. Employee - > personal - > Address RESOLUTION/ANSWER:According to the help text …. “If this check box is selected, the personal address as well as communication data will be hidden to all users without specific access to communication data. However, this check box is overruled when communication data is connected to an address with Work as the single address type. The information is protected for all employee numbers of the person that exist in the database. Only users with access to protect

1 year ago

DaveNormanSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Delivery note, Source lines being split between pages

When we have a delivery note produced with several lines and it goes on to the second page, I can’t seem to prevent the bottom line on the first page being split. Half the line could be on page one and the other part of the line could be on page two. In report designer the table that is being split is SOURCE_LINE. Is there a way of preventing this table/line being split between pages

2 years ago

alpamukSidekick

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

mouse over event on lobby for explanations for IFS10 app

Hi Community ,is it possible show an explenation of graphs or list elements on lobby when mouse over it ?,or does any solution for showin explanation of elements on lobby .

2 years ago

OrangeCloudSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Page Layout Question

We have a requirement to make ‘Object Physical Location’ mandatory.1- When User will save ‘General’ tab without ‘Object Physical Location’ in ‘Inventory’ tab, there will be error on ‘General’ tab that could be confusing, as user cannot see the field in error on the screen he/she is on.So we moved following group onto ‘General Tab’. Now Question is ,is there a way we can move the borders with heading ’Location Details’ to ‘General’ tab?Or, can we somehow get rid of the blank ‘Location Details’ grid from ‘Inventory tab. it just does not looks right. Thanks for your input!

2 years ago

MaggieDPSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Deleting a duplicate lobby - Apps10

Can someone guide me on deleting a lobby that was accidentally imported twice?

2 years ago

robert_gSidekick (Customer)

asked in Finance (Financials)

Project Forecast - Scrolling Issue

Hi all,Currently experiencing an issue with Project Forecast. The scroll bar at the bottom of the screen doesn’t seem to show. There’s no option to drag the bottom of the screen up. I have tried reload configuration/reset current view but nothing is working. Any possible solutions? Project Forecast

2 years ago

Eugene WagerSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Message Queue configuration question on "PRIORITY" (Apps 9 customer)

IFS Foundation docs say Priority in connection with Message Queues refer to “message queue priority” - with values 0 - 4 referring to normal priority and 5 - 9 referencing expedited priority. PRIORITY for BATCH2 queue of an Apps 9 customer is currently at default value, i.e. blank. What effect, if any, would changing PRIORITY to 4 for Print Agent-related jobs have for the customer? Likewise for changing PRIORITY to 8 or 9?

2 years ago

RuchiraHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Upgrade recommendation

Hi Community,We have a customer who’s planning to upgrade their on-prem Apps8 environments to IFS 21R2 or whichever the latest version and will be hosted in IFS (IFS managed) on high level my plan is as below as far as technical aspect is concerned;Upgrade current Apps8 database to Apps10 latest UPD on-premUpgrade Apps10 database to Cloud whatever the latest release on-prem“Migrate” on-prem environment to IFS managed cloud. Has anyone been in a similar situation before or can recommend what’s best for the upgrade project would be much appreciated.

2 years ago

Rashmi RuthSidekick (Employee)

asked in Finance (Financials)

Withholding tax RMB option not available when invoice net amount is zero

Hi,When the ‘net amount’ in the invoice line is zero, in a manual supplier invoice where supplier’s withholding tax/reporting set up switched on, the withholding tax option does not come up when we RMB the line. Seems like this is the normal functionality (CORE). However, is there any way for this RMB option to be enabled by changing any basic setup? Kindly let me know.Thank you!Kind Regards,Rashmi

2 years ago

LUGLSKDo Gooder (Partner)

asked in Finance (Financials)

CAMT - wrong amount in transaction

Oberbank CAMT file has consists Ntry part of XML for bank fee. Amount of this bank fee is presented in Ntry part, but in same part NtryDtls part is amount and reference to which transaction this fee belong to.Problem is that IFS fetch to external payments amount of referenced transaction (customer payment) and not amount of fee. So result in external payment is that customer payment amount is twice, but no bank fee:example: <Ntry> <Amt Ccy="EUR">.24</Amt> . . . <NtryDtls> . . <AmtDtls><TxAmt> <Amt Ccy="EUR">500.00</Amt> </TxAmt> </AmtDtls> <BkTxCd> <Domn> <Cd>ACMT</Cd> <Fmly>

2 years ago

HayleyGDo Gooder (Customer)

asked in Distribution (CRM, Commerce)

Incoming Customer Order Credits - Apps 8

HiWe are using incoming customer orders for charges from an external software, but was wondering if anyone knows how to handle incoming credit notes. We have tried sending a negative order but get the following error - Error Message: ORA-20110: CustomerOrderLine.PRICE_LESS_THAN_ZERO: Price must be greater than zero!Thanks in advance.Hayley

2 years ago

meshfemiSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

How to remove Scrapped Functional Object from the Object ID list in Mwo?

Hi Community, Our mWO users are experiencing this failed transactions ERRINV: ORA-20110: PscContrProduct.OBJCTIDREQUIRED: Object ID is mandatory when entering Service Contract Line information" because of the scrapped Functional Object in the system. Please kindly advise on how to remove the scrapped functional Object from the Object ID list in MWO so that users can avoid this crazy failed transactions that is causing frustrations for users? your help is appreciated. Thanks,Mesh

2 years ago

mick.colpittsSidekick (Partner)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

mlcscottonnSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

Aurena - Can you print of media in Expenses

In Aurena, you have an option in adding a document or media. I have been told that some employees would like to print off the media that is attached to the expense sheet.I can see there is an option to print the document, but not the media? Thank you.

2 years ago

Neil GuildSidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Custom Field not available in Shop Order Availability screen

Hi, This problem is occurring in IFSAPP8.I would like to add a column to the details section of the Shop Order Availability screen to show the related operation number for each line. However, after I have added the ‘Operation No’ successfully via the Custom Objects>Fields>Create New process and generated the SHOP_MATERIAL_ALLOC_CFP package by Publishing the ShopMaterialAlloc Logical Unit. And selecting the option Custom Objects>Reload Configuration. When I then RMB on the details heading line of the screen and select Column Chooser, there is no ‘Operation No’ available. However, when I happened to look at the Shop Order Material Planning screen and tried RMB in the details heading line of this screen, the ‘Operation No’ was available to select!The selection of the Custom Objects>Fields>Overview option from both the Shop Order Availability screen and the Shop Order Material Planning screen shows that the Logical Unit is the same – which is ShopMaterialAlloc.Why is the Ope

2 years ago

nimesh

asked in HCM (Human Capital Management, Payroll)

How to fix errors in Job Certificates?

Hi,What is the meaning of these highlighted crosses? How to fix it? Thank YouNimesh

1 year ago

eqbstalSuperhero (Partner)

asked in Service (Touch Apps, MWO, MRO)

mWO schedule Activation

@kathlk wrote in post on mWO initializtionWhen working with mWO in combination with IFS10 it seems that every time I disconnect and connect to the mWO application an initialization is started. It takes roughly 20 minutes. Bizar high number of minutes of course. I hope that scheduling will help.Kathlk wrote:'Concurrent initialization could also affect the server performance because of server start processing data in parallel. Also this could effect on Touch App Server as well. Scheduled Activation is recommended when customer need to roll out new devices. This will reduce the impact on concurrent initializations activities. With scheduled activation, customer can pre initialize new devices in advance which can be scheduled as batches in the back office. So when a new user activate his device, he download pre initialized data from the server.'Just wondering, where is this described how to schedule activation as batches? In other words: which steps should one take to schedule lets say 10

2 years ago

MartinFSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM 6 u10 Customer Portal

How do we increase log levels to troubleshoot Customer Portal issues? Is it done via the Server Log on the Smart Client?

2 years ago

ashwanikumarDo Gooder

asked in Buying (Procurement, Demand Planner, ASC, SRM)

create custom read only field on purchase requestion

Hello All, I want to create a custom read-only field (last buy price and least buy price) on the lines of purchase requisition. Thankyou,

2 years ago

TuukkaSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Aurena configuration to Warehouse selector

I tried editing the selector in Warehouse Navigator page using the Page Designer, but so far I haven’t figured out how to do it. Has anyone else done this already? Are we even able to edit the these nested/embedded navigator selectors? My client would like to have for example the description next to “Warehouse ID” or “Bay ID”. I tried editing the selector available but it didn’t have any effect.

2 years ago

CaroleSidekick (Customer)

asked in Document Management (DocMan)

Docman access

Need your help on a mistery !When uploading a document in IFS (V8), many users get the below message informing that they must have edit access in order to write the file. The users have edit and view access on the concerned doc classes. Even, the DMS administrator already got this message. Documents are stored directly in the database.The strange thing is that this is very irregular and we are unable to replicate intentionnally the message. Most of the time, the second test of uploading the same document immediately after the first one, is working and the document is properly checked-in.I think it is not linked either the users or doc class….but due to what ?Thanks for your help

2 years ago

henrikburmanDo Gooder (Customer)

asked in Service (Touch Apps, MWO, MRO)

Workorder with expired customer

Is there a functionality that will give me a warning if i try to create a Work Order using a customer where the customer record is expired?

2 years ago

Kev3458Sidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Order Cycle Time Field

I’m trying to understand what this field is for. No help details and can’t be populated manually. Below is screen shot from Apps10 but the issue was raised from a client in Apps 8 I wonder, is it linked to Order Gap on the Invent Part/Manf Tab Located on the following area

2 years ago

Page 744 / 1106

27649 Topics

The help text of the 'Protection' check box in person window is confusing.

Delivery note, Source lines being split between pages

mouse over event on lobby for explanations for IFS10 app

Page Layout Question

Deleting a duplicate lobby - Apps10

Project Forecast - Scrolling Issue

Message Queue configuration question on "PRIORITY" (Apps 9 customer)

Upgrade recommendation

Withholding tax RMB option not available when invoice net amount is zero

CAMT - wrong amount in transaction

Incoming Customer Order Credits - Apps 8

How to remove Scrapped Functional Object from the Object ID list in Mwo?

Sticky notes disappear when adding to currency rates page

BR writeback Error

Default selection in "Question Messages"

Aurena - Can you print of media in Expenses

Custom Field not available in Shop Order Availability screen

How to fix errors in Job Certificates?

mWO schedule Activation

FSM 6 u10 Customer Portal

create custom read only field on purchase requestion

Aurena configuration to Warehouse selector

Docman access

Workorder with expired customer

Order Cycle Time Field

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