IFS Solutions

Hi, We are facing an challenge in segregating survey answers for difft customers,We have surveys that are not customer specific so essentially we are reusing the same surveys for multiple customers.But the problem with this approach is that customers are getting some options in survey answers which are not at all relevant for them,Now is there a way by which we can control which options are valid for what customers.The second approach we have thought of is having seperate surveys for all customers using refernce id field,but that is just causing a lot of duplicate data.Has anybody faced a simialr issue and how exactly didi you end up resolving this,Any suggestions would be greatly appreciated.

2 years ago

xitfahadsSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Touchapps and Account manager not working with ADFS

Hi, Our customer is in APP10 UPD 12. we have setup ADFS for production environment and we are able to use it for IFS EE and aurena without issue. In touchapps we are getting error for redirect URL any idea of this issue? even in account manager.

1 year ago

IstarDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom Attribute

I have a custom event that sends an email to a customer when a delivery date is agreed, a custom package is used to return the wanted delivery date from the customer order line.Currently the reference in the trigger is commented out as when enabled I get the message that the table is mutating, which is strange as the its not updating anything. Anybody throw some light I where I have gone wrong. All other Custom Attribute reference used work with out issue.

2 years ago

CanDo Gooder (Employee)

asked in Distribution (CRM, Commerce)

Address Types Pay/PrimaryContact and SecondaryContact

Hi, I have not found any information’s about: (Address Types Pay/PrimaryContact and SecondaryContact) Does anyone have information about this, functionality and/or where this is used? Many thanks. BR Can

1 year ago

dmooreSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Expired MWO Survey on Mobile Device

Good afternoon,we have a case where a mobile survey is showing on the engineers device within the e-forms. This survey is not a published survey and is not showing within IFS as a historical/closed survey. Therefore there is no way of deleting the survey from the eForms library. Can anyone suggest a way in which this survey can be deleted from the device. Many thanks for your assistance.

1 year ago

Sugandi NadeeshikaHero (Partner)

asked in Finance (Financials)

Generating ‘Cash Flow Exposure’ for master company

Hi Team,Has anyone generated a ‘Cash Flow Exposure’ report for a master company? So that the generated report will contain all the cash transactions of other reporting entities (falling under the master company).If this can’t be done directly using the application, is there any other alternative that anyone is using?Appreciate your responses on this.Thank You!Best RegardsSugandi

1 year ago

lmwwenxuSidekick (Customer)

asked in Upgrades & Updates

Could the IEE Handler be auto activated in Google Chrome store?

Our network admin has pushed out the extension to most of computers in our company. Users still have to go to Chrome store to enable it. Is there a way to automatically enable it to save the manual step? Thanks.Wen

2 years ago

mick.colpittsSidekick (Partner)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Sticky notes disappear when adding to currency rates page

When I create a Currency Rate type with a Rate type Category of Normal, Then go to currency rates, it allows me to add sticky note. Refresh the page or navigate away from the page and back. The sticky note still appears. If I carry out the same but with a Currency Rate Type created with a Rate Type Category of PROJECT it does not keep the sticky note when refreshed or navigate away from page and back.Is there an explanation or a fix for this? It only seems to affect when Rate Type Category of PROJECT is selected???

2 years ago

ntchenDo Gooder (Customer)

asked in Assets (Asset Management)

Miscellaneous Resource Allocation not appearing in Resource Management

Dear Community, We are currently on IFS Cloud 22R1 (update 5). We were informed that the feature ‘Miscellaneous Resource Allocation’ would be available as of 22R1.Am I checking in the incorrect location or is it available in a later update? Below screenshot of my IFS Cloud view: Thanks!

1 year ago

Sadeepa GamlathDo Gooder (Partner)

asked in Finance (Financials)

Two different balances in Consolidation Balance Analysis vs Consolidation Details Analysis

Hi, I have a client in IFSAPPs 10 UPD 16 and using group consolidation module. We get two different balances in Consolidation Balance Analysis vs Consolidation Details Analysis. Consolidation Balance AnalysisConsolidation Details Analysis In Consolidation Balance Analysis cuurent period profit moves to the retain earnings and Details Analysis does not show current period balance in retain earins. Any thoughts would be much appreciated. Thanks,Sadeepa

1 year ago

tomgreenwoodSuperhero (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Error when accepting PSO Appointment Offer in FSM

Hi,I’m getting the below error when accepting an appointment offer from PSO in FSM:I think the problem may be when FSM tries to create a time_commit record for the task. I’ve set the PRIMARY response code (as I believe this is the one used when creating a time_commit in FSM after accepting an appointment offer) to have a calendar id: Note that this customer has renamed response code to SLA Profile. I suspect it is down to missing config or a business rule but it’s hard to pin down exactly what. Understanding how the baseline works might help.Thanks,Tom

1 year ago

dmooreSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

User Unable to view personal Training Records

Good Afternoon - We have an administrator who cannot view her own Training Records/History with the Employee Administration>Employee> Training History> The tabs to access these records are not available - Is there a permission access setting which prevents employees viewing their own records? Many thanks Dave

2 years ago

Abid MujawarSidekick

asked in Finance (Financials)

previous query auto save

Hi,even after clearing previous query by deleting, it is appearing again. can anyone help me.

1 year ago

CKOppBoxHero (Partner)

asked in Distribution (CRM, Commerce)

FSM : Travel Distance Calculation

Hi Team,In FSM, do we have any functionality which can assist in calculating the Travel distance (in KMs) for the distance travelled by Technician between the statuses ENROUTE to ARRIVED (assuming the GPS is captured at status changes)

1 year ago

dmooreSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Attaching Multiply Documents to a MWO

Good Afternoon,Can anyone advise if their is a functionality within the Mobile Work Order App for the user to attach multiple documents? The example I have is where an engineer has to return a ticked checklist to show he has followed a specific process. At present the engineer is using the CAMSCAN option on their phones, then emailing the doc back to the office, however this is not linked to the assigned Mobile Work Order. Is there an option available where the user can scan multiple documents and attach to their Work Order? Many thanks for any assistance you can offer. Regards Dave

2 years ago

NecMayuIkSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

We would like to know what data can be registered using Test-A-Rest. [IFS Cloud]

We would like to know what data can be registered using Test-A-Rest. Can not data involving data with related some tables be transferred using the Test-A-Rest method?For example, transaction data , Create new company , etc. are NG?

2 years ago

ronhuHero (Customer)

asked in Finance (Financials)

system not flag the different supplier when doing supplier invoice, a bug?

Community, Wondering whether it is a bug when the PO number is changed in posting proposal window. screenshot attached.when we change the PO number in posting proposal window, even the PO supplier number is different from what it is in the posting proposal window, system is not able to flag this change, is it a bug? Thank you.

1 year ago

XitSakunESidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Change password issue on APPS9

Dear All,This problem occures when there is a expired account and that user trying to login through web portal(APPS 9 b2e) and provide a new password . But user able to update with new password through application without any issue. Don't know exact reason for this. Hoping for help to fix this. Since most of users use only b2e web. Kindly check the attachments for get better idea.Thank you and Best regards.

1 year ago

ashwanikumarDo Gooder

asked in Buying (Procurement, Demand Planner, ASC, SRM)

create custom read only field on purchase requestion

Hello All, I want to create a custom read-only field (last buy price and least buy price) on the lines of purchase requisition. Thankyou,

2 years ago

JamesBDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

UI Designer: How can I extend the header label across the screen?

The header on the PLACE screen in FSM 6u19 allows changing to a different label expression, but when the label result is longer than about half the screen, it is truncated.Our configured screen has only one visible button in the header (Save), so there is still lots of room left over to the right side.Example of how it displays on screenAs a guess, I have tried inserting a <label_percent> tag in the screen XML <header_def>, by analogy to the <column_def>, but then FSM automatically removes that tag upon saving. Directly entering a width for the whole panel doesn’t affect the fraction of space given to the label versus the buttons. Is there a way to increase the horizontal percentage of this label?

1 year ago

CallumWSuperhero (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Demand Planner - User Demand Access (Disable by default?)

When creating a new user in the system, the user is getting granted access to all flows by default. Is this a bug/is there a way to ensure that the access is only granted manually and not by default Thanks, Callum

1 year ago

MikeB_ECDo Gooder (Partner)

asked in Products (Manufacturing, Products, Engineering)

limit a persistent number field to 2 digits

I have created a persistent filed of data type number and would like to limit it to 2 digits. Does anyone know how to limit the field to 2 digits?

1 year ago

swdehnrothDo Gooder (Customer)

asked in Upgrades & Updates

F1-Help IFS9 UPD17 W2016

HiInstallation of IFS 9 on windows 2016 worked pretty well except F1 Help does not work. Probably some security on servers or networks. Has anyone encountered it before? Ideas are appreciated./Håkan

1 year ago

CheKazuAzSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Privacy error from DEV environment in Build Place

Hi,I use a DEV environment in IFS Build Place. I expanded its lifespan several times (it seems its age is about 90 days).Now when I try to go to the welcome page of the environment, my browser shows an error about SSL certificate, it seems the expiration of SSL certificate on AP server. Is it possible to solve this problem?Any information will be appreciated.Thank you.Best regards,Kazu

1 year ago

Kev3458Sidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Order Cycle Time Field

I’m trying to understand what this field is for. No help details and can’t be populated manually. Below is screen shot from Apps10 but the issue was raised from a client in Apps 8 I wonder, is it linked to Order Gap on the Invent Part/Manf Tab Located on the following area

2 years ago

Page 746 / 1100

27499 Topics

Survey answers specific to difft customers

Touchapps and Account manager not working with ADFS

Custom Attribute

Address Types Pay/PrimaryContact and SecondaryContact

Expired MWO Survey on Mobile Device

Generating ‘Cash Flow Exposure’ for master company

Could the IEE Handler be auto activated in Google Chrome store?

Sticky notes disappear when adding to currency rates page

Miscellaneous Resource Allocation not appearing in Resource Management

Two different balances in Consolidation Balance Analysis vs Consolidation Details Analysis

Error when accepting PSO Appointment Offer in FSM

User Unable to view personal Training Records

previous query auto save

FSM : Travel Distance Calculation

Attaching Multiply Documents to a MWO

We would like to know what data can be registered using Test-A-Rest. [IFS Cloud]

system not flag the different supplier when doing supplier invoice, a bug?

Change password issue on APPS9

create custom read only field on purchase requestion

UI Designer: How can I extend the header label across the screen?

Demand Planner - User Demand Access (Disable by default?)

limit a persistent number field to 2 digits

F1-Help IFS9 UPD17 W2016

Privacy error from DEV environment in Build Place

Order Cycle Time Field

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