IFS Solutions

tipifiSidekick (Employee)

Cancel Manual Voucher - Quantity

When you have manual voucher with quantity in GL, and you want to cancel the voucher; the accounting information is correct, but the quantity is copied from the original voucher - without reversal / cancelling it. Should it?In comparison, if you create manual voucher and then interim voucher - even the quantity gets reversed.

1 year ago

HDZRISHABHSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

calendar while creating site

while site creation, this is must otherwise user does not get tagged to the site {Image is attached}.whats does distribution calendar & manufacturing calendar mean here ? and why they are compulsory

1 year ago

djedaiBSidekick (Partner)

asked in Assets (Asset Management)

PM Maintenance Plan : Earliest Date

Hi, Is is possible to générate maintenance plan with earliest date 15j before due date ? the line is uopdatable manueally but we would like to have it automatically 15j before due date.and lastest finish = due date does it need Event ? or a parameter coud allow that ? Regards

1 year ago

NorahmfSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Crystal report error

Dears, I have quick report from crystal report. it is working fine but when I changed report reference with new template (rpt) I faced this error:There was an error retrieving the report How I can solve this issue?

1 year ago

matt.wattersSuperhero (Partner)

asked in Supply Chain

Intraday Planning and Customer Order Dates

Version 22.2.1I have a sales part/inventory part setup for Plan Manufacturing Supply on Due Date.The customer order line Planned Ship Date/Time = 12/30/22 2:00 PM.I do not have a Delivery Route configured for this.The customer order line Planned Due Date = 12/30/22 12:00 AM. I expected this to also be 12/30/22 2:00 PM.Is a Delivery Route required to have the Planned Due Date correspond to the Planned Ship Date/Time?

1 year ago

dmooreSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Customer Contact Details - Work Order

Good Afternoon,Can anyone advise how the name appearing on the CONTACT field can be updated. This field automatically populates when the Work Order is saved during the prepare stage. The contact name also appears on the Work Record Sheet Signature . Many thanks for your help

1 year ago

VikrantDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

PSO Manual Commit Issue

Hi community, I have few task in allocated state when i try to commit them manually it comes up with error.

9 months ago

Malin NorgrenSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Quick report and Unpublish option

When a quick report is published, it grants the Projection to all available permission sets.THere is no easy way to “Unpublish” the quick report.I cannot find any option to select a Projection, and then remove access for this projection for several permission sets at the same time. This would be a most helpful feature.My customer (currently 21R2) has hundreds of permission sets, to go in to every single permission set to remove the grant, would take a very long time.

1 year ago

WoutSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Aurena Camera/ browse files

Hi all,Currently we are playing around with Aurena on tablets. Samsung Galaxy Tab A8Initially we started Aurena in browsers and we landed on Edge due to the ability to go full screen. Additionally when prompted to add media, the screen popped up with the option to select the camera or to browse folders. Truly amazing!Unfortunately this function does not seem to work anymore, after IT updated the tablets. I only see that this is Android 12 and a bunch of other versions of stuff I do not fully understand.Anyway, I was told in the newest version of Android Samsung has restricted media access (i.o.w. the camera does not open up when using Aurena). Could somebody help me to regain the previous functionality?Additionally could someone tell me if running Aurena this way is advised? Or is there a better/ more stable way?Thanks in advance

1 year ago

First EmployeeSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

DOP structure with SO's for the same part: merge?

Hi, In our DOP structure, shop orders for the same parts will arise on different levels, with different need dates. IFS creates all these seperately. Is there a setting which tells IFS to create the Shop orders once, at the earliest due date with a lot size that can cover the needs for the complete DOP? A bit like MRP planning method G. Thanks!

1 year ago

gopeDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Icons in th

In Aurena running in language Swedish the label in the navigator is the same for the Detailed client as for the Table client for certain clients, example “Lagertransaktionshistorik” Would it be a user improvement if Detailed clients have and Table clients have and Folder and Subfolder this

1 year ago

SMANUELSidekick (Partner)

asked in Supply Chain

Allow Manual Update of Authorization Routing

Any idea where this option is (Allow Manual Update of Authorization Routing check box) ?Thanks in advance

1 year ago

EntChitrLDo Gooder (Partner)

asked in Supply Chain

Retail Assortment - Component RETWHO

Hi All,I’m a IFS Partner and appreciate if anyone could share information on “Retail Assortment” in Apps 9 (Component RETWHO).Thank youBest regardsChitrangana

1 year ago

MervanSidekick

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

matching error in manual supplier invoice

Helllo,I have a problem, has anyone solved this problem before? I ordered 353 fixed assets. I only received 15 of this order.When I match the invoice, it matches 353 lines. I just want to match it with what I received.Is this possible ? Or is there a bug in the IFS standard? Best regardsMervan

1 year ago

nesemdidemcDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Show data right slanted in lobby

The screenshot above is of a column in a lobby. How can I get the numbers in this column to be italicized to the right? For example, I want the numbers to be italicized to the right, as in the screenshot I shared above. How can I do that?

1 year ago

kavita.aroraDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Testing using oAuth2.0 authentication

When doing the tests for integration, where the authentication method is setup as oAiuth2.0 using postman, we are facing a peculiar problem. The token generated by the tool at times is near 100+ chars. When this access token is picked up and used for doing tests, the integration works However, after the stipulated time, when the token becomes invalid, postman is generating a token which has approx. 2000+chars. Now when this token is used for doing integrations tests, the authentication fails. Unable to understand the reason for this behavior and cannot find a solution to ensure that all the test cases go through correctly.

1 year ago

anushakhSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Time report-automatic clock entry between work started to completed

HiFor a task, the time difference between work started & completed is automatically clocked & gets filled in time reports. I need to manually go to work task clockings & delete it. Is there a way to avoid getting entry for it?I need to show only the time which is manually filled by FSE.

1 year ago

Alexis.SDo Gooder (Customer)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

How to use an API method to update the value of a column based on values from other columns from an external file?

Hi,I’m looking at creating an external file template to import project misc. parts demand. I’d like to be able to enter a date that would then update the field ‘Required Date’.The value for this field is fetched (it’s a proper column in the logical unit), below is the SQL column detail:NVL(&AO.PROJECT_MISC_PROCUREMENT_API.Calculate_Required_Date(PROJECT_ID,ACTIVITY_SEQ,&AO.ACTIVITY_API.Get_Early_Finish(ACTIVITY_SEQ),OFFSET),&AO.ACTIVITY_API.Get_Early_Finish(ACTIVITY_SEQ)). I’ve created the external file template and I have added a field/column called ‘Require_Date’Columns 2 to 7 are mandatory.Without anything else, the template works but (obviously) the date keyed in in that column is not taken into account to update either ‘Required Date’ or ‘Offset’ - but this is something I’d like to happen.I’ve looked at using either detail functions or calling an API After Unpack (calling PROJECT_MISC_PROCUREMENT_API.Caclculate_Offset; with the following details PROJECT_MISC_PROCUREMEN

26 days ago

sarahkDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Mobile :Technician Summary Save

HI ,FSM mobile - We are using FSM 6.21 Version and New Debrief Review screen we are using in mobileWhenever Updating/Inserting the task signature id through Client Script TECH_SIGNATURE_ID isupdating as negative values and syncing takes long time Need Suggestion. Thank you @Saranga Amaraweera @brian.gummin

1 month ago

NorahmfSidekick (Customer)

asked in Supply Chain

update custom field in customer orders page

Hello Community,I have added 2 custom fields to customer orders page.my issue is: the users cannot update custom field if one of the stage billings approved. even if customer order status is released. this is the message we faced: Is there a way to update these fields or not? thanks..

1 year ago

ACIJGARRIEPYSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS license limit exceeded

Hello IFS Community,In our IFS 8 Production Environment, we somehow exceeded our license limit of 448 (screenshot below). This resulted in all users being kicked out of IFS. To fix it we logged in as App Owner and deactivated 1 license so that we were no longer exceeding the limit. My question is: IFS prevents you from activating a new account if it would exceed the license limit… so how could this have happened? I have never seen this before. Thank you very much for your help!

1 year ago

MMcKHero (Customer)

asked in Supply Chain

unattach parts on shipment handling unit

HiWe sometimes have a need to adjust handling units when the parts are ready to ‘go out the door’, typically splitting the contents of one handling unit into two. For handling units in stock I can select ‘unattach part’ and can then re-assign that part to a new handling unit. For shipping handling units though, if I select ‘unattach part’ the list of parts available for un-attaching is always blank. Selecting ‘Unattach parts’ shows this:I know we can achieve what we need to by disconnecting the existing handling unit, re-creating two more and assigning the parts, but it would be much quicker if we could just unattach a part from the existing handling unit and then re-assign to the new one.Is there a particular reason why the list of parts to unattach shows as blank for shipment handling units?We are using Cloud 22R2Thanks!

1 year ago

sdiazDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Notes area for Customers and Suppliers

Hello, most ERP systems have a notes area where the user name and date stamp is auto populated. I'm familiar with the yellow sticky notes but the fact anyone can delete them and you have to click thru to see multiple is not effective. I’m wondering if there is another tab or functionality maybe my company is not using?

1 year ago

drooijSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Mobile - Sync rule not trigger delete transaction type

Hi all, I created a custom view which (in short) basically copies some values from the task_text table.I updated the Related Query in sync rule for TASK_TEXT. So when I add a note in a Task, it will populate the mm_message_out. So far so good.But when I delete a record (note), it will not trigger a delete transaction type for the related query.Is there some settings I need to do in the Extract rule or something? Or on the metadata table? I used the related query inside the task_text because setting up a sync rule only for that custom view isn’t working. It works when it’s on Batch Delta, but then also, not delete record is triggered..

11 months ago

gary.wilsonDo Gooder (Customer)

asked in Finance (Financials)

Cash Account is not available in Payment Institute Bank

I’m trying to generate a supplier payment but keep getting an error saying Cash Account DISBURSE (our disbursement account) is not available in Payment Institute Bank. However, when I go to payment institute I can see it listed as an option. Does anyone have an idea of what may be causing this?

1 year ago

Page 696 / 1114

27838 Topics

Cancel Manual Voucher - Quantity

calendar while creating site

PM Maintenance Plan : Earliest Date

Crystal report error

Intraday Planning and Customer Order Dates

Customer Contact Details - Work Order

PSO Manual Commit Issue

Quick report and Unpublish option

Aurena Camera/ browse files

DOP structure with SO's for the same part: merge?

Icons in th

Allow Manual Update of Authorization Routing

Retail Assortment - Component RETWHO

matching error in manual supplier invoice

Show data right slanted in lobby

Testing using oAuth2.0 authentication

Time report-automatic clock entry between work started to completed

How to use an API method to update the value of a column based on values from other columns from an external file?

FSM Mobile :Technician Summary Save

update custom field in customer orders page

IFS license limit exceeded

unattach parts on shipment handling unit

Notes area for Customers and Suppliers

Mobile - Sync rule not trigger delete transaction type

Cash Account is not available in Payment Institute Bank

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