Question

Time report-automatic clock entry between work started to completed


Userlevel 3
Badge +11

Hi

For a task, the time difference between work started & completed is automatically clocked & gets filled in time reports. I need to manually go to work task clockings & delete it. Is there a way to avoid getting entry for it?

I need to show only the time which is manually filled by FSE.


7 replies

Userlevel 6
Badge +26

Hey @anushakh 

I did not completely understand the requirements.

Are you referring to Process ID 134?

Can you please rephrase?

Cheers!

Userlevel 7

If this is for IFS Cloud, you can turn off automatic clockings on the Site as well as in the workflow configuration.

 

Userlevel 3
Badge +11

Hi Anmise

This is off at site level

 and also at workflow level--path mentioned below

The workflow is active too but still auto clocking is happening. Check this

 

 

Userlevel 7

And the “Auto Time” is inactive on the workflow, and the workflow has been applied to that particular task? If that’s the case, I’d call that a bug and raise a support case.

Userlevel 3
Badge +11

This is how it is off, but how to apply it to a particular task?

 

Userlevel 7

The data in the “Filters” tab control which tasks get a particular workflow associated. You can see this on the task in mobile, where you will see a field called “Configuration Applied” in the task details, if you actually have a workflow applied.

 

https://docs.ifs.com/ifsclouddocs/22r2/DefineMaintenanceBasics/AboutWorkFlowConfiguration.htm

 

Badge +6

we raised the ticket in support, they accepted it a bug in core code and they are working

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