IFS Solutions

Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

27885 Topics

A
Do Gooder (Employee)
AmandiDo Gooder (Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Smart Client - How to Set Restrictions on New Record Creation and Saving in FSM Customized Screen

Dear FSM experts, One of our customers is requesting the following requirements in FSM Smart Client, and I would appreciate your assistance: Requirements:Once a new record is created and saved, users should not be able to make any further changes to that record. When the screen first opens (search), it displays a list of all records in this table. However, users should not be able to open any of these records.We have created a new customized screen according to their requirements and attached a screenshot for reference. This customer primarily uses the Smart Client environment.  Is it possible to achieve these requirements through configurations alone? If anyone has any ideas on how to proceed, please let me know. Thanks & Best Regards,Amandi Soysa

2
M
Hero (Employee)
13 days ago
O
Sidekick (Customer)
odhcomIfsSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Invoking an informational toast from a workflow

Is it possible, or does anyone know how to invoke an informational toast message from a workflow?

6
G
Hero (Employee)
4 days ago
N
Do Gooder (Employee)
NiroshanKIFSDo Gooder (Employee)
asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Project item Navigator Standard rollup hours.

Need to know about the standard rollup hours in the project item navigator. when you are updating labor run factor of a routing, How the standard rollup hours are changing. should the total standard rollup hours of the top part should be updated by the same number that changing in the labor run factor of the relevant routing.? How does this relate to the engineering part revision.? Should the total of the standard roll up of the component part s be equal to the standard rollup hours of the top part in the project item navigator. Is there any bug fix related to this? 

0
N
Do Gooder (Employee)
13 days ago
P
Do Gooder (Customer)
PaulinaPiDo Gooder (Customer)
asked in HCM (Human Capital Management, Payroll)

costs distribution

I need to split costs by working time employee for few project. Important is that only one person can register time for employees.I tried this by projects managment but in this module everyone need regietser own time.Any idea??

0
P
Do Gooder (Customer)
13 days ago
A
Do Gooder (Employee)
Amandi.ambadeniyaDo Gooder (Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Calling a value in a workflow through an API call in IFS Cloud 22r2 environment

Hi, The requirement is to retrieve the value for WO No using an API call and to assign that value to a variable, so that it can be inserted into a custom field in Miscellaneous Resource Allocation page. The code to retrieve WO No value is shown below. The environment is IFS Cloud 22r2. SELECT Jt_Task_API.Get_Wo_No(task_seq) from SELECT Jt_Task_API.Get_Wo_No(task_seq) from JT_TASK_CLOCKING_TAB a WHERE a.C_allocation_no=:allocation_no AND a.C_resource_seq=:resource_seq a WHERE a.C_allocation_no=:allocation_no AND a.C_resource_seq=:resource_seq Is there a way to read (which is retrieved using an API call from the database) and assign that WO No value into a variable in a workflow?

0
A
Do Gooder (Employee)
13 days ago
C
Do Gooder (Partner)
ConJeancDDo Gooder (Partner)
asked in Products (Manufacturing, Products, Engineering)

Shop Order backflush in priority on started Handling unit

Hi Community, I would like know if theire is any way to handle kind of FIFO on location level for backflushing: my purpose is I’ve got a work center with inbound location for backflush for a specific component there is always two handling units on the inbound location (one started and one full). Currently, depending on handling unit ID, the backflush is always done one the lower ID, that is to say when I look on my inventory part in stock on the location, I’ve got two started handling units instead of having one empty and one full.NOTA: I whish use the empty handling units to trigger the fact that it is needed to refill the location with a new full handling unit. All ideas are welcome, thanks in advance. Best Regards, Jean-Christophe 

2
C
Do Gooder (Partner)
13 days ago
P
Do Gooder (Customer)
PaulinaPiDo Gooder (Customer)
asked in HCM (Human Capital Management, Payroll)

pdf wtih payslip in db

Hello, I am looking for a table in the db containing a pdf file with payslips. I need to know how to match it to the company and employee.

1
Charitha De Silva
Hero (Employee)
7 days ago
E
Do Gooder (Partner)
EevastiinaDo Gooder (Partner)
asked in HCM (Human Capital Management, Payroll)

Absence configuration error on time card

Hi, I have an issue in our customer environment realted to time card results. IFS is not calculating any results for employee if the interval is more than scheduled time. This was working earlier but if I now recalculate the old results or create new time registration, IFS gives an error “Absence configuration error” eventhough the time registration has nothing to do with absences. As seen from the below picture for monday the calculation is correct but for tuesday IFS is not able to do any calculation/results. I have done identical setups to our development environment but everything works as it should: I have the following setups for the employee  Below balance definition is connected to the rule type BASIC and rule type is connected to an employee: Flex Day rule is connected to the day type and day type to the schedule and schedule to an employee So the balance/flex calculation shouldn´t be a problem. I just don´t find which absence setups could affect on the balance calculation.Any

1
vickyrohilya
Do Gooder (Partner)
1 day ago
B
Sidekick (Partner)
BRSASidekick (Partner)
asked in Finance (Financials)

Mixed payment balance in parallel currency

Hi. Is there a good solution to avoid/accept a balance in parallel currency on Mixed Payment?It is very troublesome to remove it 

3
Malgorzata Palatynska
Hero (Employee)
7 days ago
LsyPawelZ
Sidekick (Partner)
LsyPawelZSidekick (Partner)
asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Creating Service Objects from a Project

Hello,I would like to ask how I can create a pivot object with its structure from a project?Thank you in advance for your prompt reply.Best regards.

1
AveTonitM
Sidekick (Partner)
7 days ago
GISANCAR
Sidekick (Customer)
GISANCARSidekick (Customer)
asked in Document Management (DocMan)

Not possible to delete jobs in Print manager in status Error

Since moving to IFS cloud, I can no longer delete print jobs in status ‘Error’ or in status ‘Remote working’.The error message given is:“The Print Job “1489559” is used by 1 rows in another object (PDF Archive).”We have had quite a lot of issues with printouts and print agent, which have resulted in a lot of jobs gettings stuck in status ‘Error’.In v10 we had a function called ‘Report Document Archive’, where i think the actual PDF was stored? This is no longer available in cloud, I can’t go there to remove the PDF. And I can’t delete the printout in ‘Report Archive’. Most of the printouts have already been removed from ‘Report Archive, automatically, because the ‘Expire Date’ is only one day (work instructions, labels et cetera).Am I missing something in the setup?

2
GISANCAR
Sidekick (Customer)
13 days ago
E
Do Gooder (Customer)
ErkanTRDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS10 TouchApps Account Manager - could not establish secured connection error

Hello,We are trying to test IFS10 Mobile Applications on IFS-TEST environment. I have installed TouchApps Server according to documents. I can access customer portal screen without any certificate problem over laptop.I installed same certificates to android phone with root ca certificate but IFS10 Account Manager is giving an error like that.“Could not establish a secured connection with the Identity Provider”I tried to access TouchApps server over the phones browser. It is showing NET:ERR_CERT_AUTHORITY_INVALID error, but i can ignore it.I am stuck at this point of installization. Do you have any suggestion?  

9
Rukmal Fernando
Hero (Employee)
11 days ago
P
Sidekick (Customer)
PennyBSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Modify Scheduled Database Task Created by another user

Do you have to have ‘administrator’ system privilege to be able to modify ‘Scheduled Database Tasks’ set up by another user?Re help notes: View Schedule: navigates to the relevant task schedule. Once the task schedule is opened the schedule can be edited if necessary. but editing of the schedule is allowed only for the creator of the schedule or an administrator. User receiving the error ‘You are not allowed to change this schedule XXXX, since it was not scheduled by you’. 

1
Marcel.Ausan
Superhero (Partner)
13 days ago
SaaAvinak
Sidekick (Customer)
SaaAvinak
asked in Buying (Procurement, Demand Planner, ASC, SRM)

How to create a Blanket Purchase order using Supplier Agreement

Hello All,My organization is trying to implement a new functionality of Blanket PO.can anyone help me with the complete process of creating a blanket purchase order and how to keep reuse it to order a quantity Mutiple times until the supplier agreement is completely exhausted.Any help will be highly appreciated. Thanks in Advance  

4
SaaAvinak
Sidekick (Customer)
11 days ago
Disna Marakkala
Sidekick (Employee)
Disna MarakkalaSidekick (Employee)
asked in Insights (Business Reporter and Analysis Models, EOI)

How can I revoke the abilitiy to schedule BR reports from an end user?

  Hi All,This is a requirement from one of the customera and I am looking for the correct solution.The end user will only allow to 'Order Report' but he/she should not be able to 'Schedule Report'.IFS Cloud 21.2How can I achieve this?Thank you.

4
Disna Marakkala
Sidekick (Employee)
10 days ago
SaaAvinak
Sidekick (Customer)
SaaAvinak
asked in Products (Manufacturing, Products, Engineering)

Custom Work Order Directive based on PM action

Hello all,Currently when a Work order is generated through a PM action, the Directive field on Work Order screen is same as the Action description field on PM action. Is there any setup on anything where we can predefine the text and PM action and that text can be used as Directive for Work Order generated through the PM action?PM action  WO  

2
SaaAvinak
Sidekick (Customer)
13 days ago
F
Do Gooder (Employee)
FbarreiroDo Gooder (Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

How is FSM main menu option translate to another language? All the menu options will be translate or there is a limitation on it?

I selected a locale, PT-BR, on my FSM user settings. Unhappily a few menu did not receive a translation and they still listed on the main menu in English.Does any one knows how to translate this items. I already tried to use use the message translation on it, but it didn´t work. I Still have an option “STOCK”, on the main menu, and not “ESTOQUE” as expected. 

1
M
Hero (Employee)
13 days ago
L
Do Gooder (Customer)
LefaNokoDo Gooder (Customer)
asked in Supply Chain

Lines transferred to Invoice Preview is not yet invoiced on Customer Order

HelloA number of my colleagues get the following error message when trying to close work tasks:“Lines transferred to Invoice Preview is not yet invoiced on Customer Order.” Any advice on how we can resolve this and prevent reoccurance in future?

0
L
Do Gooder (Customer)
13 days ago
A
Sidekick (Customer)
AnnaSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom Procedure call in a Custom Menu IFS Cloud

We have a custom menu that we use that calls a custom procedure that we wrote in house. Today, in IEE, this menu is setup with a PL/SQL Block that calls our custom package. Does anyone have an idea of how we could do this in cloud?We have a background job that runs today along with this menu item. Could I set it up to call the db task instead? We normally just have the users RMB and then click this menu item and it starts the background job without taking them off of this screen.   

1
dsj
Superhero (Partner)
13 days ago
N
Do Gooder (Partner)
NuwanKDo Gooder (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IfsPSCrystalReportsPlugin.CRPlugin. StartPrintJob() Crystal reports Plugin failed!

We have noticed get below Error in Print Manger on some of the print reports IfsPSCrystalReportsPlugin.CRPlugin. StartPrintJob() Crystal reports Plugin failed!it is also noticeable that after this the print server is not processing jobs due to a script error in the IFS print server. This error could occur if there is a change in the report layout or if the report has been amended. Just to clarify, this is related to App7.5.      

0
N
Do Gooder (Partner)
13 days ago
R
Do Gooder (Partner)
romanesuDo Gooder (Partner)
asked in Distribution (CRM, Commerce)

IFS Cloud CRM

Hi All,  I am in search of customers that have gone live with IFS Cloud and are using CRM Cloud as part of their implementation.  If you are using CRM Cloud, can you please share your opinion of the product and feedback that you have received from users?  Much Appreciated, Susan

1
durette
Superhero (Customer)
10 days ago
E
Sidekick (Partner)
Eleazar_AyaviriCarrilloSidekick (Partner)
asked in Service (Touch Apps, MWO, MRO)

Mobile projections/APIs/Entities: Work Task

Hello to everyone,We’re looking to work with mobile devices and found that when the Work Task is trasferred to the mobile, we cannot anymore update the status from IFS Cloud (even if we use the APIs, please see screenshot below). Does IFS have API/Projections that updates Mobile (which will update later IFS Cloud)?  

4
James Ashmore
Hero (Employee)
12 days ago
bjover
Do Gooder (Customer)
bjoverDo Gooder (Customer)
asked in Service (Touch Apps, MWO, MRO)

Touch Apps Server Post Clone

After a database clone from PROD to TEST and after running a post clone script, does the touch apps server on the TEST instance need to be re-installed completely from scratch?

1
Dar
Hero (Employee)
11 days ago
S
Sidekick (Partner)
Siva.PrasadSidekick (Partner)
asked in Service (Touch Apps, MWO, MRO)

IFS MWO Service 10 AuthorizationException

Hi, We successfully get to the IFS Test login screen. After login with the user PRP, we are required to set an APP Pin. When re-entering this and clicking OK:  We are get the following error on the mobile device: 

4
S
Sidekick (Partner)
6 days ago
O
Do Gooder (Partner)
OIVINDo Gooder (Partner)
asked in Finance (Financials)

e-invoice processing types, 2023R2 and Mexico

Hello!We just installed the 2023R2 with the new CTC control that has e-invoice processing types. Before installing the update, we were able to generate e-invoice customer invoices with the xml tags that are included in the IFS MX country package, but after the 2023R2 upgrade we are not able to create e-invoices with the MX tags.Has anybody succeded to generate e-invoices in 2023R2 with the new e-invoice processing types that are specific for different countries? 

10
P
Hero (Employee)
6 days ago

Badges

Show all badges
Terms & ConditionsCookie settings