Recently active topics

TRCDAVMOCDo Gooder (Customer)

Work order info gets attached to customer e-invoice

Hi,When we create a customer e-invoice based on a customer order based on work orders, information from all the underlying work orders are sent along the invoice as a separate attachment (named “invoice_specification”). This is a big problem for us as the work orders contain internal information that we don’t want the customers to see. We just want to send the invoice to the customers. How can we prevent the attachment with all the work order information to be created and attached to the customer e-invoice?Thank you,David

3 days ago

Busra AkcanSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Returns of customer-owned materials

HiThe customer sends me materials to produce. In IFS, I enter this as customer-owned material. Then I produce it and sell it as customer-owned material and receive a labor fee.At present, the customer sent me the relevant materials that need to be repaired. As a return, I have to enter the materials, repair them and send them back.How can I deliver the products owned by the customer to my warehouse by entering a return record according to the sales order? This is not allowed on the sales item return screen.

170

3 days ago

bskallerudSidekick (Customer)

asked in Alliance

Astea: update Open Date and ETA with import

Hi - we have a scenario where we want to change Open Date on Service Orders WITHOUT changing the ETAs. If I create an import that changes just the Open Date, the SLA automatically changes the ETAs (which makes sense).But we have scenarios where we want the ETAs not to be changed. I find the dates in the service_call_env-table But when I create an import I can’t find a corresponding BO Is this not available?

355

3 days ago

RicardoDeLeonDo Gooder

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Invalid URL Error

Hi good morning Community of IFS Excuse me i have a problem with some botton, only the first time i push this botton appers me an error, this error say “{"error":{"code":"ODP_UNSUPPORTED_URL","message":"Invalid URL."}}” The action is carried out satisfactorily but users are drawn to this type of problem, has it ever happened to them, could you help me by guiding me on what I can do in these cases, Thanky you!

1773

3 days ago

Anna HolmbergDo Gooder (Customer)

asked in HCM (Human Capital Management, Payroll)

Schedule for irregular working hours

Hi, Scenario:We have an employee not working on a set schedule and project time reporting.Reality could look like working 10 hours on a Monday, 4 hours on a Thursday and then not working again for two weeks. I’ve tried different schedule scenarios and Time Base, Time Registration Base, Rule Types, Parameter List, Wage Codes – you name it. No matter what I do we can’t seem to get more hours than 8 to Results (unless I change Work Hours Sum in Day-by-Day schedules) while reporting 10 hours project reporting. We want this employee to be able to report his project time without having a set schedule with already defined hours. Is that even possible? We want the project reporting hours to match the hours going to Results. If possible, what needs to be done to set this up? This Employee is not entitled to Overtime compensation. /Anna

252

3 days ago

irenecaleroSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Request Contracts - Hierarchy

Hi everyone,Is it possible to create a hierarchy in Request Contracts?In the Service and Maintenance module you can create a Service line linked to another Service line: However, I haven’t found anything similar in Service Management module.Thanks in advance.Irene

293

3 days ago

CelalettinDo Gooder (Customer)

asked in IFS Cloud - New Customers

Connecting IFS Report Designer to IFS Cloud

Hello all,I am trying to connect Report Designer but I am getting the error in the picture below. I am getting that problem after saying this “You may close this browser window and go back toIFS Report Designer”. And when I open report designer this error message is there.Error message is “com.ini.vldt.server.ServerException: Login succeeded. Accessing the projection 'ReportDesigner ClientHandling' resulted in an error. Reported error is (ODATA_PROVIDER_ERROR) An internal server error occurred. Contact administrator. [HTTP/1.1 500 Internal Server Error]

844

3 days ago

Hans RoobolDo Gooder (Partner)

asked in Assets (Asset Management)

Not Able to Generate Work Order with more Work Tasks from PM Plan

I would like to generate 1 Work Order with multiple Work Task coming from the Service line - PM Plan - PM Actions.Now I have created 1 Work Order with 1 Work Task and I would like to have 1 Work Order with 6 Work Tasks, see screenshots.I have worked with PM Groups into IFS Cloud

120

3 days ago

samlim_fcDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Edit/Delete buttons in Card view

Hi,is there any possibility to enable/disable the Edit/Remove buttons in the Card based on a condition using the value from one of the fields in the Card? Thanks

100

3 days ago

jfoonDo Gooder (Employee)

published in IFS Digitalization CollABorative

Digitalization CollABorative December 2024 - End of Year Retrospective, Feedback, and Look Ahead to 2025

IFS Digitalization CollABorative: End of Year Retrospective, Feedback, and Look Ahead to 2025Date of Meeting: 12 December 2024 10:00 AM US Eastern Standard Time Sarah Nicastro Presentation: Slide: AgendaWhat we're going to go through today, I'm just going to recap what this year has looked like in terms of the CollABorative sessions. And then I want to share a couple things among the group and then we'll close with just some free form, if you have any feedback if you have any things you would like to see happen in this group next year, if there's any discussion, we want to have, if there's any questions you want to ask one another or Jessica or I, whatever comes up, we can get through that. So that is our plan for today. Slide: 2024 Retrospective – Sessions DeliveredSo, if we take a look at what we've covered this year. I know there are some folks that are new to the session, so I'll just explain. We typically alternate month to month between what we call Think Tanks and then Tech Tal

3 days ago

jfoonDo Gooder (Employee)

published in IFS Service CollABorative

Service CollABorative December 2024 - End of Year Retrospective, Feedback, and Look Ahead to 2025

IFS Service CollABorative: End of Year Retrospective, Feedback, and Look Ahead to 2025Date of Meeting: 12 December 2024 09:00 AM US Eastern Standard Time Sarah Nicastro Presentation: Slide: AgendaWhat we're going to go through today, I'm just going to recap what this year has looked like in terms of the CollABorative sessions. And then I want to share a couple things among the group and then we'll close with just some free form, if you have any feedback if you have any things you would like to see happen in this group next year, if there's any discussion, we want to have, if there's any questions you want to ask one another or Jessica or I, whatever comes up, we can get through that. So that is our plan for today.Slide: 2024 Retrospective – Sessions DeliveredSo, if we take a look at what we've covered this year. I know there are some folks that are new to the session, so I'll just explain. We typically alternate month to month between what we call Think Tanks and then Tech Talks. Thin

3 days ago

jlblfrDo Gooder (Partner)

asked in Finance (Financials)

Allowing selection of the voucher information in "Print Invoice" screen

Hi,Is there a setting allowing selection of the voucher information when using the Print command from the screen “Print Customer Invoices” ? as is done in the “Print Invoice” screen : Thanks, Best regards

120

3 days ago

preethi.a05Sidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

XML Mapping and Perform Definition Mapping

Hi,We have a requirement to create a record in address table through perform definition. For this we need to create an xml map, and the xml map should call the perform definition(custom MPM) and then it should store the data in FSM DB. How can we map this MPM to this API, so that from MPM it should store the data in the DB.

3 days ago

dsjSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Create a JSON in a workflow

Hi All, I need to create a json payload inside a workflow to send to an external Rest API.I used the org.camunda.spin.Spin.JSON according to the camunda documentation.Below is my scriptvar SpinJSON = org.camunda.spin.Spin.JSON;var jsonObject = SpinJSON("{}");var customerId = execution.getVariable("CustomerId");var eventType = execution.getVariable("ifsBpaProjectionOperation");jsonObject.prop("CustomerId", customerId); jsonObject.prop("event_type", eventType); execution.setVariable("varJsonBody", jsonObject.toString());In the Debug mode, everything looks fineTrigger for this is an event and we are trying to sync customer records with a 3rd party system But in the execution, it gives an unexpected server eror Looks like it Spin.Json prop() doesn’t work. Is this a bug? IFS version: 24.1.3

724

3 days ago

crysalis010Sidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Order Delivery Notification Email

We are a fresh migrant from IFS 7.5 to Apps 10 UPD11 (we know, update soon). Disclaimer that I’m very beginner level with IFS, so please bear with me.We had a custom event written for our 7.5 environment to email customers when a customer order was marked as delivered. We understood this may be a standard function in Apps 10 and would like to recreate this. However, when I go to create an event action, I’m puzzled what to use for the “TO:” field.We aren’t using a report for this - just a simple body of text to a customer specific email address notifying them that an order was delivered including the number of that order.I see in “available substitution fields” that we can use variables to insert, but as usual, they are not clearly defined/labelled/documented so we don’t know what they are or where they are configured.Ideally, each customer would have a “contact” or address defined that would receive these notifications. From what I can see, we would have to create a new event action fo

285

3 days ago

wrprabashHero (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

IFS Cloud - 24R1 - Skill Setup with 'In Use Cost' - Request management area

Hi Experts,I am trying to assign skills for my resources and use them in request tasks. My question is on field ‘In Use Cost’ (tool tip help : The cost to apply when the skill is available at the time and being used) in skill setup. I have set this value as 30 and did not use any other setups like skill levels.and then assign this skill to one of my resources. The first thing I noticed is that ‘in use cost’ in skill did not inherit. (Is this correct?)Then I created a request task with plan start and finish date within above date range and add above set skill as a demand. If I report time against this demand (with an assignment for the above resource or not) I always get the cost setup in resource group(which is 10).Can someone please explain if I should follow any other setups or my thinking about this functionality not correct?Thank you,Roshan..

172

3 days ago

OskariBDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

Organisation Tree for Employees in the Supervisor Access Setup window

I am not seeing the Organisation Tree for some Employees in the Supervisor Access Setup window. Does any one know what could be the reason for this?

131

3 days ago

AnGoSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

Organisation Tree not visible on Supervior Access Setup window

Good morning. I am not seeing the Organisation Tree for Employees in the Supervisor Access Setup window. What could be the reason for this? I did “uncheck” the fields at the top e.g Only Supervised Organisations. Thank you.

595

3 days ago

UMEUEHAJOSDo Gooder (Customer)

asked in Upgrades & Updates

IFS Apps 10 Update PPT

Hi!Where can I find the PPT with Release Notes or “Whats New in IFS Apps 10 Update XX”? I’m looking for PPT för update 22, 23, 24, 25 and 26.

263

3 days ago

David OsolinskiDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

PSO Transitioning from Soap to Rest

Hi All,We are transitioning from Soap to the Restful Gateway, the Rest calls etc are fine and we have these working, the problem is that we need to remove the webinterface installation on the server but this is currently used to pull in the Service Reference to serialize the xml from the IFS Workbench into a DsSheduleData object so that we can use it in our inhouse code and then serialize it back to send back to IFS.My question is where can I get the DsScheduleData schema/object from when we don’t have the Service Reference to pull it from?I have located the DsScheduleData.xsd in the install documentation folder and created a class file from it using xsd.exe but this does not replicate the reference file obtained via soap so our code can not use it the same way.I also found a Schema.dll in the Restful Gateway folder and tried to import this but I get dependency issues and cannot load it into code,I may be missing something very simple but I am hitting my head against a wall at the mome

221

3 days ago

sarahkSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

HCM- Delete absence on Dayoff

Hi Is there any chance to delete Day off absence from the absence calendar in Absence calendar you see it’s on the Saturday and Sunday, but it won’t display in Timecard so we can never remove it: And as we cant remove the block from these days we are then not able to add in another block out

477

3 days ago

AsadanSidekick (Customer)

asked in IFS Cloud - New Customers

Update from 23R1.14 to 24R2

I’m considering to update from our current 23R1.14 to 24R2 in February 2025. Are there any restrictions in updating directly from 23R1.14 to 24R2? Are there any recommendations to do a step vise update via 23R2 or 24R1?

702

3 days ago

Ashni NayantharaSidekick (Partner)

asked in Distribution (CRM, Commerce)

IPR Server setup

Hi Team,I’m hoping to execute IPR without using forecast option which feed from Demand planner. Yet I face below error: INVPLA module is installed in the system and there is no demand plan service. Do system admin needs to enable any other service to use IPR functionalities ?

203

3 days ago

sherathSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Demand Plan Client - cannot connect to forecast server

Hi IFS Community, We have set up a demand plan server in a remote 24R1 environment. The demand plan server components is also installed inside the database server (windows). The demand plan server is up and running. Below is the output when we navigate to the Demand Plan Server Metrics URL.(http://DP_SERVER:PORT/metrics)According to the technical documentation, the above should be expected output after a successful installation.However when we try to login through the demand plan client, the below error was noticed. The user which is logging in has been granted access via the ‘user demand access’ window on the ifs application. Has anyone noticed a similar issue before? Your input is highly appreciated.

201

3 days ago

michal.mendykDo Gooder (Customer)

asked in Finance (Financials)

HMRC Submission in IFS Cloud

Hello,I am currently setting up projections for permission sets and I’ve noticed that there are 3 screens in IFS10 which are not available in IFS Cloud. Can anyone please advice which screens in IFS Cloud have same/similar functionality ? Thank you,Michal Mendyk

200

3 days ago

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