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Good morning.  I am not seeing the Organisation Tree for Employees in the Supervisor Access Setup window.  What could be the reason for this?  I did “uncheck” the fields at the top e.g Only Supervised Organisations.  Thank you.

Hi,

Most of the times when this happens it is because the user connected to the person is not assigned to any company.

Regards,

Maria

 


I had the same issue today and as Maria said, the User was not connected to a company in Users per Company. 

 

Thanks a lot!


I have this same issue and the user is connected to a company.

-Oskari


And you have unticked the checkbox “only supervised organizations”?

//Maria


Yes I have.
-Oskari


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