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A
Do Gooder (Customer)
AlvaroFilhoDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
How do i know witch IAL is being used by a lobby element?

Hello, all!Is there a way to know witch IAL is being used by a lobby element, on a list, for example? Is there any view that can list the name of the lobby element and its view?Currently i’m on a job sanitizing IALs and knowing witch lobby element is using an specific IAL would be very helpful. I’ll have to switch up the data source of the lobby elements once i get done the sanitize.  Thank you!

271
K
Hero (Customer)
22 days ago
C
Sidekick (Customer)
CaroleSidekick (Customer)
asked in Assets (Asset Management)
Report In information on work order - IFS Cloud 23R2

In IFS Cloud 23.2.9, in work order management through maintenance module, I am not able to find the class that is assigned to the corrected fault on the work order as we could have in previous version.Field “class” in V8 :In VCloud, we can see 2 times the field “Item class” in the execute work task window but both are not the ones we need.  Wouldn’t it be a bug to have the same “item class” field on this window and not to have the “class” field ? What is strange is that I can see the required field on historical work order but not able to reach it in the flow🤔 Thanks for your help

542
C
Sidekick (Customer)
22 days ago
T
Do Gooder (Customer)
tsienkoDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
PSO 6.14.38 - Failed to select from ARC_Snapshot_Timetable_Usage.

Hello,After updating the PSO to version 6.14.0.38, I’ve noticed that a lot of errors appear in the Events tab:ErrorARCFailed to select from ARC_Snapshot_Timetable_Usage.Going on deeper details, we can see Oracle error:Database Error: 936 Oracle.ManagedDataAccess.Client.OracleException (0x80004005): ORA-00936: missing expression https://docs.oracle.com/error-help/db/ora-00936/ at OracleInternal.ServiceObjects.OracleFailoverMgrImpl.OnError(OracleConnection connection, CallHistoryRecord chr, Object mi, Exception ex, Boolean bTopLevelCall, Boolean& bCanRecordNewCall) at Oracle.ManagedDataAccess.Client.OracleCommand.ExecuteDbDataReader(CommandBehavior behavior) at ThreeSixty.DAL.DBAccess.RetrieveData(IDbCommand command, DataTable dtTableToSelect, Boolean bCheckForDuplicates, Boolean bFirstRowOnly, Boolean bAdditionalRows, List`1 lstrExcludedColumns)Looks like some sql definiton error from ARC service...but I couldn’t find the rootcause of it.We have 3 environments of PSO, after the 6.14

302
T
Do Gooder (Customer)
23 days ago
H
Sidekick (Customer)
HurremogluSidekick (Customer)
asked in Document Management (DocMan)
Getting Administrator Authority

Hello everyone,I want to take the administrator authority from the user who created the document revision.How can I do it? Best Regards.

436
H
Sidekick (Customer)
23 days ago
F
Do Gooder (Customer)
Fatih YILDIRIM GumabsDo Gooder (Customer)
asked in Products (Manufacturing, Products, Engineering)
Inventory Part > Classification > Product Category

Hello everyone, Where can i enter the basic data for Inventory Part > Classification > Product Category and where can i use this information? Thank you,Fatih YILDIRIM

1764
F
Do Gooder (Customer)
23 days ago
L
Do Gooder (Customer)
LisaMc19Do Gooder (Customer)
asked in Assets (Asset Management)
Fixed Asset Purchases

we are having issues with buyers choosing the incorrect GL account in the prepostings when purchasing a fixed asset. We have Account turned on as mandatory in PR and PO.Is there a way to populate or ensure the correct GL account is selected when the Fixed asset code part is entered thanks in advanceLisa 

161
Asitha Rajapaksha
Hero (Employee)
23 days ago
B
Sidekick (Partner)
blackebonySidekick (Partner)
asked in Products (Manufacturing, Products, Engineering)
Shop order release error

Hi,Every time my customer tries to release a shop order , he gets a locked message error saying that it can’t be done, then when he tries again a few minutes later, the release works.It has been a recurring issue for all of his shops orders releases and wants to know where the issue comes from and how to prevent it? Thanks for your help. PS: I have screen shots if needed but it’s in french and I was not able to replicate the issue in the test environment.

302
Buddhika Kurera
Superhero (Employee)
23 days ago
P
Sidekick (Customer)
PennyBSidekick (Customer)
asked in HCM (Human Capital Management, Payroll)
Time Authorization across Companies

I’ve used the Person ID of our payroll officer to grant them access to employees outside their employing company, to be able to authorize time and transfer to our payroll software. i.e. employee in Company ABC, but needs to authorize time in Company XYZ. Similar to this topic :  The user is able to view the time registration/employee in the Authorization screeen, but is receiving an error message ‘Access Denied. You cannot authorize records within Time Pers Diary logical unit’ after attempting to authorize.  Any ideas what is missing?

1545
P
Sidekick (Customer)
23 days ago
J
Sidekick (Customer)
JacJLSidekick (Customer)
asked in Service (Touch Apps, MWO, MRO)
Setup Mobile Work Order with IFS Cloud

Hello,I am looking for help to get a clear set of instructions on how to get MWO working with IFS Cloud. I have noticed there is a lot of documentation that depends on which version you are installing. I am looking to setup the most recent on Aurena Native. Following Questions:Am I to follow the Regular Set of instructions for installing the Touch Apps Server? - IFS Touch Apps Server Installation I am having a hard time understanding how to get data to be sent between IFS Client and MWO, is there a clear set of instructions for this? I found the following Mobile work order pages: Mobile Work Order - Technical Documentation For IFS Cloud IFS Cloud DocumentationBoth of these pages mention different permissions that need to be setup. Should I be referencing both of these pages?I also noticed the one page mentions Group Push and that Users need to be connected to sites. Is there anywhere that clearly explains how this can be setup? Any help is appreciated. 

525
J
Sidekick (Customer)
23 days ago
N
Sidekick (Customer)
NazishSSidekick (Customer)
asked in Alliance
procress flow geting not emails

Hi , we have a PF that sends emails when a new SV has been assigned , I added  Contract to be included and get results when checking the data query , but when th PF runs it doesn pick up any records. ? what may be the issue here. Thanks in advance.  

262
N
Sidekick (Customer)
23 days ago
J
Do Gooder (Employee)
jfoonDo Gooder (Employee)
published in IFS Assets CollABorative
Customers in the Assets CollABorative 2024

This is a list of customers who have actively participated in the Assets CollABorative in 2024. If you are interested in joining the Assets CollABorative, Complete this form and we’ll be in touch!

70
J
Do Gooder (Employee)
23 days ago
J
Do Gooder (Employee)
jfoonDo Gooder (Employee)
published in IFS Service CollABorative
Customers in the Service CollABorative 2024

This is a list of customers who have actively participated in the Service CollABorative in 2024. If you are interested in joining the Service CollABorative, Complete this form and we’ll be in touch!

30
J
Do Gooder (Employee)
23 days ago
J
Do Gooder (Employee)
jfoonDo Gooder (Employee)
published in IFS Digitalization CollABorative
Customers in the Digitalization CollABorative 2024

This is a list of customers who have actively participated in the Digitalization CollABorative in 2024. If you are interested in joining the Digitalization CollABorative, Complete this form and we’ll be in touch!

60
J
Do Gooder (Employee)
23 days ago
A
Do Gooder (Customer)
AMcKevitt77Do Gooder (Customer)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
Cleanup of Inventory not clearing all stock when 0 are on hand

We are running the cleanup of inventory background job daily, we have this set to 0 days before current date so it will clear everything with an old activity date. The job is running each day as I can see that it is clearing out inventory, however I am left with lines that will not clear. These lines have 0 on hand quantity, 0 in transit, are not frozen and the last activity date is prior to the job being executed.  The transaction history for these parts are also showing as old dates.  Is there anything else that would block these lines from clearing when the cleanup background job is executed? Thanks

2445
L
Do Gooder (Customer)
23 days ago
D
Do Gooder (Customer)
DFSNYANDEDDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
WO Generated Lead time on WTT and PM action

Hi, I am trying to update a WO Generated Lead time field on a number of PM actions connected to one Work task template. However when I update the value in the work task template and run the Update Connected PM Action job the value on the WO Generated Lead time field for connected PM action don't get updated. Could some point me in the right direction on how to achieve this please?  

130
D
Do Gooder (Customer)
23 days ago
A
Do Gooder (Customer)
ashokvankaDo Gooder (Customer)
asked in Data Migration
Mass customer Project Approval

Dear All, We have 1K plus customer projects that need to be migrated to IFS cloud from legacy application. I would like to check with you, if there is any way to mass approve all the projects in a go please ?I would also like to know if there is anyway to update service line information at Pre-Posting tab at finance project level, also code string completion? Appreciate your valuable inputs.Kind regards,Ashok.

363
Jens
Hero (Employee)
23 days ago
M
Do Gooder (Customer)
mrsweeneyDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Apps10 IE Custom URL in lobby element not going to external webpage

Hello,I am trying to create an external link that will take our users to an external website. The address is https:\\inet.example.com (example was used to hide the real value). The link works in a browser such as Google.This is the screen after the link is clicked on. I have tried https:\\www.ebay.com and am able to get to the Ebay page.Does this have anything to do with the URL address not being ‘https:\\www’?Thank you in advance!

4796
karllinder
Sidekick (Customer)
23 days ago
R
Do Gooder (Customer)
REYGILLISRESDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Accessing Build Place - Authenticator App

When trying to access our Build Place, I’m being asked to confirm my MFA for my account; however I’ve changed mobile phones and have lost the entry in my Authenticator App - is there anyway I can turn off MFA / reset my account or re-populate the Authenticator app?

513
R
Do Gooder (Customer)
23 days ago
J
Do Gooder (Employee)
jfoonDo Gooder (Employee)
published in IFS Assets CollABorative
IFS CollABoratives 2025 Overview

 If you are interested in joining the CollABoratives, Complete this form and we’ll be in touch! 😃

180
J
Do Gooder (Employee)
23 days ago
J
Do Gooder (Employee)
jfoonDo Gooder (Employee)
published in IFS Digitalization CollABorative
IFS CollABoratives 2025 Overview

 If you are interested in joining the CollABoratives, Complete this form and we’ll be in touch! 😃

150
J
Do Gooder (Employee)
23 days ago
J
Do Gooder (Employee)
jfoonDo Gooder (Employee)
published in IFS Service CollABorative
IFS CollABoratives 2025 Overview

 If you are interested in joining the CollABoratives, Complete this form and we’ll be in touch! 😃

270
J
Do Gooder (Employee)
23 days ago
J
Do Gooder (Partner)
jaroslav.runstukDo Gooder (Partner)
asked in Sustainability Applications
Autofill substances properties in "Substances" task

Substance task in IFS: Is it possible to fill and update information about substances (such as environmental properties, criteria, and equivalent factors) from an external source, like a document or a government website?Does anyone have experience adjusting the system to allow this functionality?Alternatively, is IFS currently developing such a feature in the near future? I couldn’t find anything relevant in the community. 

80
J
Do Gooder (Partner)
23 days ago
Timmermans Roel
Hero (Partner)
Timmermans RoelHero (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
WO Pick List versus CO Pick List

Hi All, I am looking for some confirmation on a question(s). Situation:For both CPO/Shipment and WO we can create ‘Pick Lists’. But it seems that - although they are both called ‘Picklists’ - they are not the same. We already notice this with the Pick List numbering which does not seem to follow in order. CO/Shipment picklist can be a high number, but the WO picklist is a low. And if you create first a WO picklist and get for example ‘5’, then a CO/Shipmennt picklist could be ‘1256’ and again a WO picklist that would be ‘6’ (following on 5). So it seems they follow different incremental values. It also shows on ‘Picked Pick List lines’, where the ‘Source Ref’ = ‘WO’ cannot be selected, there is only ‘Customer order’ / ‘Project Deliverables’ / ‘Shipment Order’ / ‘Purchase Receipt Return’. Pick by Choice only seems to work on CO/Shipment Picklists, not on WO picklist.   So questions:Am I right that these are 2 totally different  sets of tables? If so, would it not have been more transpar

232
Timmermans Roel
Hero (Partner)
23 days ago
msurasky-price
Sidekick (Customer)
msurasky-priceSidekick (Customer)
asked in Data Migration
Data Migration Manager fails to enter UoM

Hello Community!Today I’m trying to insert some Units of Measure using Data Migration Manager. When I try to commit my changes, I see the error description “Method MODIFY failed : ORA-20122: IsoUnit.ERRUPDUSED: The field [USED_IN_APPL] is not valid for update for user defined codes.” in those UoM that are user defined.Any ideas how can I approach a solution for this? So far I tried setting the “USED_IN_APP” as “Out of Scope” in the Target Table definition but that doesn’t make any difference.

393
NiyomalN
Hero (Partner)
23 days ago
B
Do Gooder (Customer)
BEYJASONCHANDo Gooder (Customer)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
Inventory Part Availability Planning (IPAP) - Due Date Discrepancy Problems

Hi Community, Is there anything that can be implemented in IFS to prevent IPAP due dates being updated when a PO is registered as arrived? When Pre-registering arrival/pre-receipt of order for P1079950, the Due date in IPAP shows as 31/12/2024 which is also reflected in the PO screen and is the correct due date, as the two images shown here The action of registering an arrival of a raw material PO is somehow adding on false additional days (date of receipt (05/11/24) minus planned arrival date (13/10/24) that is 23 days) to the IPAP due date (31/12/2024 + 23 = 23/01/2025) which giving the buyers incorrect information when managing their stocks and ensuring they have raw material to meet demand. But the PO screen still showing correct planned receipt date 31/12/2024. Best regards,Jason

775
A
Hero (Partner)
23 days ago

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