Unanswered questions

21157 Topics

SrichandSidekick (Partner)

asked in Finance (Financials)

Profit and Loss Statement

Hi,How to print Profit and Loss Statement in IFS.Can someone please advice on this Thanks & Regards,Srichand

5295

3 years ago

SSMARAMUSDo Gooder (Customer)

asked in Insights (Business Reporter and Analysis Models, EOI)

IFS Blacked out fields

Hello, I have one strange thing happening with IFS. Sometimes fields in Shop Order screen are blacked out. (See screenshot.) the user can see the information if is clicked on the cell. Any idea how I can fix this? We’re still under Apps8 With respect, Andre

2687

3 years ago

RECOFRDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

How to confirm absence request in TimeTracker

Dear All, does anyone know how to confirm an absence from TimeTracker?If the absence type is not set to autoconfirm on registration, it looks like there is no other way than confirming it on IEE. Thanks for you help :)

1615

3 years ago

nickzSuperhero (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Web Client search screens show a default of 10 records

The FSM web client shows by default 10 records at a time.How can we change this default number, either per screen or globally?

2027

3 years ago

jamiewhiteSidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Scheduling Constant Demand

Hi We are using Apps 10 and MRP to schedule our shop order operations. We have a contract that has a constant demand every month of 16 units, the product has a 15.5 day variable lead time to manufacture and we backward schedule.When MRP schedules our operations backwards from the customer order line want date (end of each month), is plans to start manufacturing in the second week of each month.is there a way we can get system to plan to build 4 unit per week every week to steady the flow of supply ? regards Jamie

2246

3 years ago

sestoulgiDo Gooder (Customer)

asked in Finance (Financials)

Final posting of external customer invoices

I have imported external customer invoices. They are in status Preliminary. How do I make them PostedAuth?

3165

3 years ago

RuchiraHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS binary patch details

Hi guys,Has this page moved to a different location? Seems like the page is not updated in a while.https://wit.ifsworld.com/technology/f1_support/IFS_Framework_Binary_Patch_Concept.htm#GP Appreciate if someone can guild me to the latest changelog

3164

3 years ago

athobieSidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Send and Receive email from a generic adress email in FSM

HI,In a request, when I click on a new specific action button, I need to :Send an email + attachment to the customer contact defined on the request. Receive an email answer + attachement from the customer contact with the email address used to send it the first emailI need to have the email answer linked to request as attachment in order to track and trace all exchanges.I assume that from a request, send/receive an email + attachment is possible, butCould you expain : what settings is needed to do that ?: - How to set a specific email address to send / receive email - What settings to save the answer email as attachment on the request ?Thanks for your helpRegardsanthony thobie

1763

3 years ago

HDSDo Gooder (Employee)

asked in Products (Manufacturing, Products, Engineering)

Input UoM Groups and GTIN-14

Hi All, There is a requirement to create GTIN-14 for 3 package types DFP, TFP and PALL. For each SKU the pcs stored in each package type can be different.e.g.SKU 1 → DFP = 3 pcs, TFP = 39 pcs, and PALL = 1248 pcsSKU 2 → DFP = 5pcs, TFP = 96pcs, and PALL = 2592 pcs As a result there will be 100+ DFP, 1000+ TFP and 1000+ PALL variations for different SKUs.Creating an Input UoM Group for each SKU and using the the Input UoM Conv Factor to indicate the different combinations, and finally using that to generate GTIN-14 is an option. But this approach will take too long done manually. Is there a better way to do this - migration jobs etc. ? Thanks!

2080

3 years ago

donnnnnbDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Blow-through part as an alternate component

Hello, A purchased part we use in all of our manufacturing structures is experiencing supply constraints. However, we are able to replace it at 1:1 with a blend of two different components. I am exploring defining this blend as a blow-through sub-assembly.In a test environment, I was able to successfully create alternate structures and shop orders for the parent part with the blow-through sub assembly. I was unable to replace the component with the sub-assembly on shop orders where the parent part was using the default structure. The blow-through part is defined as an alternate part to the purchased component.I am trying to avoid creating alternate structures for each and every product that uses the component, as we anticipate the supply issue to be temporary. Is it possible to define the blow-through sub-assembly as an alternate to the original component? Thanks!

2110

3 years ago

VanGrahaLDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

Mobile Work Order Tile Visibility

Hello,I have a customer who will use MWO Service, and they do not want all of the tiles visible on the home page. Is it possible to remove tiles from the App? If so, I would be grateful for an explanation how to customise the home page.Thanks Graham

2632

3 years ago

jamiewhiteSidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Scheduling - shop order gap

Hi i am using Apps 10 and have put a 1 day shop order gap on an inventory part so MRP would schedule only 1 shop order requisition each day. (below)As you can see from the image below it is still scheduling 4 different shop orders to start on the same day at the same time which is not possible for us to achieve. When I go into the actual shop order i can see the Earliest start date on all for shop orders have a 1 day gap between them but all have the same finish date. We use backwards scheduling so I don't think MRP looks at the earliest start date? Why is there not a shop order start date gap of 1 day between the shop order ? and how do i achieve what i am trying to implement?regardsJamie

2836

3 years ago

matt.wattersSuperhero (Partner)

asked in Products (Manufacturing, Products, Engineering)

Work Center/Labor Class Capacity Calculation Default End Date

Apps10, UPD12.When manually performing ‘Calculate Work Center Resource Capacity’ or ‘Calculate Labor Capacity for Manufacturing’, the value for Calculation to Date defaults to 180 days from system date.Is it possible to change this default of 180 days?I know this can be established if I were to configure this as a scheduled task.

1401

3 years ago

KristinaBDo Gooder (Employee)

asked in Products (Manufacturing, Products, Engineering)

No update on subassembly part cost

when a new part is created and an existing subassembly is used my customer would like the cost not to be updated on the existing subassembly since this would effect the cost of the other parts using the same subassembly.Anyone that have ideas on how to solve this issue?Customer is currently running apps 8 but is in the progress of upgrading to apps 10. The same behavior of the system has been observed in both versions.

533

3 years ago

RLGroenerDo Gooder (Partner)

asked in Finance (Financials)

Posting proposal- Unable tot add authorizer summary

Dear all, I've got a couple of users how aren't able to added authorizer in tha tab Authorize. When they want do the posting proposal for an Invoice with a PO they can't add an Authorizer.In the tab thet mis the PLUS for adding a new lineWhen the do the posting proposal for an invoice without a PO there's no issue. How can this happen?Users are added to Invoice posting authorizers and also to the basic data of purchase Authorization

1951

3 years ago

GBDHEATHKPDo Gooder (Customer)

asked in Distribution (CRM, Commerce)

Dell Boomi for Web integration with Apps 9

Hi All,Has anyone integrated IFS Apps 9 into a website for the purposes of E-Commerce?We are looking to integrate for the purpose of taking orders via a webpage, online checkout (Shopify?) for B2B and B2C customers which requires integration with IFS to create records in IFS and read data from IFS.Has anyone implemented anything similar for Apps 9? Did you use Boomi? .Net? IFSConnect?Any info would be great as struggling to establish the correct way forward…Thanks

4746

3 years ago

abarthakur_GOGHDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Attachment file extensions

When I try to add an attachment to a Request with any file extension OTHER THAN.zip, .7z, .pdf, .jpg, .png, I get the following error: I have tried .txt, .docx, .xlsx and I always get the above error. I check the attachment_blacklist in App Param and these extensions were not listed.

1323

3 years ago

hewelkwDo Gooder (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to set focus on another row instead first

App9/IEE I am opening this Dialog from rmb and the underneath tbl display (type cChildTable ) is opening focusing the first row . I need to set the focus to the pre-defined Order No (Connected Order in CO) .Any suggestion is appreciated!.(I may able to pass the *1047 to the Dlg.)

1341

3 years ago

GarakSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Server timeout for API requests

We have a third party application which raises Fault Reports in IFS (Apps 10 Update 9) via a SOAP API call.Intermittently, we get server time out errors, causing the API request to fail. When the third party application re-tries later it normally works then however will occasionally time out again.A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.HTTP Requests from the application to IFS go via reverse proxy.Are there any settings within IFS/Oracle WebLogic which cause the server to “sleep” for which the spin-up time to wake up is too long for the external application, causing the time out?Its either the reverse proxy or IFS causing the issue and I suspect its IFS because we

9798

3 years ago

zakDo Gooder

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Filter external file

Hello, if there a solution to filter file type in the external file assistant ? i want to show to users just some file type not all Thank youRegards.

812

3 years ago

PrasadDo Gooder (Partner)

asked in Assets (Asset Management)

Resource Capacity Calculation

Request information on the below queries on Capacity Planning of Resources.With respect to what parameters, the Schedule Capacity is defined as Infinite Capacity or Finite Capacity in Resource ManagementWhat should be the ideal setup for Capacity Calculation Base among Group/Individual;For Resource Structure – Group/Individual ? For Resource Group – Group/Individual ? For Resource Individual - Group/Individual ?How Scheduled Capacity, Utilization Capacity and Adjusted Capacity are calculated against a Resource Group/Resource Individual. What are the information source for these capacities.How “Use HR Schedule” setup at Resource Individual will override parameters in the above questions.Thank you.

8031

3 years ago

SrichandSidekick (Partner)

asked in Data Migration

Cut over strategy

Hi,Can some one provide the steps for Cutover strategy in IFS and what are key points to be noted prior to data migration in Finance. Thanks & Regards,Srichand

11952

3 years ago

nkotakondaDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

mwo additional work task not showing in IEE-10

Hello AllWhen a additional work is created in mWO with option: Report additional work that I will perform.System creates Temporary Task No, I have executed Task and reported time.However the Task No is not showing in WO:991

594

3 years ago

WiktorSidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Unreserve material in Shop Order which has been Parked causes error "The quantity reserved for part .. on site .. at location .. should not be negative"

Hi We have an issue when Shop Order has been Parked then Released and then when trying to Unreserve material there is an error message: What could be a reason for that? Is it kind of bug?We have IFS APP10 Upd3Thank you in advance,/Wiktor

7374

3 years ago

wcocomDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Pick Shipping Pick List with Aurena

I am trying to report a shipping pick list as complete using the api’s in Aurena. When I report it as complete in aurena and look at the Network debug console I see that there are 3 steps it takes to report the pick as complete. I highlighted them in red in the picture below. The 1st and 2nd calls to api’s FndTempLobs and ClobData work fine but when I try to call PickSelected I get a status 500 Internal Server Error. Are these the correct api’s to use for this purpose or am I doing something wrong?The API Explorer in aurena shows a different api call but it shows no information for it. Is it because it is not available yet? Thanks for you help with this.

1450

3 years ago

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