Unanswered questions

21154 Topics

Naika OmaniDo Gooder (Employee)

I have E-Invoice setup & I create an Instant Invoice & sent it from RMB-> Send Invoice. Now I need to Resend the invoice again, but RMB-> Resend Invoice is disable. Please advice how to Resend the E-Invoice.

3702

4 months ago

screasonDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

IFS Cloud - Freeze column sort

IFS Cloud user. How do I freeze the sort of the Purchase Order Lines so the most recent is at the top?This screen does not have a “created time” column and when I return to it the column is forzen but the date is not the most recent.

1646

4 months ago

TamilDo Gooder (Customer)

asked in Finance (Financials)

Credit Note not visible in IFS Cloud

Hi Team,We have processed few of credit notes via API ( Receive E invoice ). The status is shown “Message 41191 has been posted to queue IN1”, but the user is unable to see the credit note/invoices in the External Supplier Invoice Load Information. Can you please help to fix this. Thanks in advance.

402

4 months ago

JSWAIMDo Gooder (Customer)

asked in Service (Touch Apps, MWO, MRO)

Resource Detail Site Assignment

We are struggling with assigning users under “Assign Work” from the Prepare Work Order screen, under the “Allocate To” for users who perform work at multiple sites. We have the users set up in the Resource Detail with Companies and Sites assigned to them under the Connections tab. We also have their site assigned under the General tab. However, when we need a user to perform work at a site other than what is listed as their Site under the General tab, they are unavailable to be chosen under the LOV “Allocate To”. Has anyone else found a way around this other than changing the Site under the Resource Detail → General tab each time a user needs to perform work at another site? We are running APP10.

1189

4 months ago

athasankaSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

block mWO Windows app and only allow Android app

Hi,Is there a proper way to block users from using mWO S/Engineer Windows app to access IFS (Cloud 23R2), and only allow the Android app. I know we can disable the device after, but can we configure something so that they can’t even activate the Windows app in the first place? TIA

303

4 months ago

Lochana95Do Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Error While Printing on Zebra printer (.rpl) From the IFS Cloud

When I try to print the .rpl (barcode/label) through Zebra printer following error message appear in the IFS PrintAgent Monitor. Any missing configuration for causing the issue. (I'm trying to print a barcode label from shop order for testing)Error: Object reference not set to an instance of an object. Thank you.

1223

4 months ago

Pedro_DuarteDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

IFS MWO Service (mobile) home screen icons (24R1)

I add new items in the MWO service (mobile) home screen:Both new tiles have a generic icon by default. How can I relate a new Icon for each tile?

491

4 months ago

screasonDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

IFS Cloud - Original Purchase Order Amount

How do I find the original purchase order amount?

282

4 months ago

RakeshChangeshpurSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to make fields mandatory in assistant using page designer

Hello Team,@IFS Community , How do we make a field in a assistant using page designer?I can only see the field in RED colour but the validation isnt being added and the user can skip without entering a value? Is there a solution for thisI am looking this in 23R2 version Please do let me know if this can be done through configurations. Thank you Regards,Rakesh

700

4 months ago

ftharyDo Gooder (Customer)

asked in Support & Services FAQs and Help

I try tu use a crystal reports file (rpt) in quick report but got the error "There was an error retrieving the report"

Hello to all,I just start to test quick reports and try to use crystal reports as quick report. I got already a rpt file which is working well in IFS but when I upload it in quick report and try to see the report I get thisthe release we use is IFS 23R2 cloud version…Thank you in advance.frédéric

976

4 months ago

mwatata.lewaDo Gooder (Customer)

asked in Assets (Asset Management)

Fixed asset depreciation Variance

Hello Team, I am facing some variances on the net object value of some objects.Like i am having objects which are marked as fully depreciated with 0 net value whereas our expectations are the objects are supposed to be depreciating. Other scenarios i am having variances on the net values in the system versus the expected values.I need guidance on how to resolve these variances.Thank you in advance.

120

4 months ago

ftharyDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Output Types where is it used ? Is it possible to create new types ?

AI would like to upadate the output type ‘COND REGL’ because it is not easy to manipulate in our reporting...May I create new types and link them to custom Crystal reports ? and how do that ?.Thank you in advance.frédéric

130

4 months ago

kasunhpSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Total number of parts manufactured within a year

Can we determine the total quantity of parts produced for a specific component (part) at a site within a single calendar year?

653

4 months ago

CBKLeasureDo Gooder (Partner)

asked in Finance (Financials)

Import GL balance into Planning Unit

I am trying to import prior year GL balances into a business plan. I selected the Import GL/IL balances button on the planning unit and selected prior year periods and 1 account that I know has activity. I am getting this warning message: I have made sure that I am a user on the planning unit, I have a user group assigned to me. In the account that I am using, I have activity of $973.10 in March 2023. In the planning unit, IFS is populating a value of 0.00 for March 2023 but nothing in March 2024.Has anyone attempted to use this functionality and if so can you provide any pointers on what I may not have set up correctly?

421

4 months ago

TheoBHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Error when previewing IFS APPS10

Hello,On a new user station, we have this error when previewing a report:Ifs.Fnd.FndSystemException: Explorer: An Unhandled Exception has occurred ---> System.ComponentModel.Win32Exception: Accès refusé at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo) at System.Diagnostics.Process.Start() at System.Diagnostics.Process.Start(ProcessStartInfo startInfo) at Ifs.Application.InfoServicesFramework.PDFFileHandler.OpenInExternalViewer() at Ifs.Application.InfoServicesFramework.PrintDialog.PreviewReport(PrintInstance instance) at Ifs.Application.InfoServicesFramework.PrintDialog.cmdPreview_Execute(Object sender, FndCommandExecuteEventArgs e) at Ifs.Fnd.Windows.Forms.FndCommand.OnExecute(Component component) at Ifs.Fnd.Windows.Forms.FndCommandButton.OnClick(EventArgs e) at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Wind

313

4 months ago

Peter.BuitenhuisSidekick (Former Employee)

asked in Service (Touch Apps, MWO, MRO)

How to change Service Contract Line Invoice Type from Invoice plan to anything else

When a Service Contract Line has an Invoice Type = Invoice Plan and Periodic Pricing has been entered there seems no way to undo this. Changing the Invoice Type is not allowed due to the Periodic Prices and Periodic Prices can not be removed although there is a RMB "Delete” (which does not delete the line). So, how can I change the Invoice Type? IFS Applications 10 UPD7.

2788

4 months ago

brianvpDo Gooder (Customer)

asked in Data Migration

Database Growth Rate Audit

Is it possible to get more granular information about what is contributing to our Database growth rate? On IFS Cloud (IFS Hosted) for past 15 months? This PowerBI report was generated via the Service Insight Studio on Build Place. We started with essentially no transaction history so this growth rate seems quite high...

170

4 months ago

YolaineDo Gooder (Customer)

asked in Getting Started with IFS

DPO

Hello everyone,I need assistance with calculating the Days Payable Outstanding (DPO) in IFS. Specifically, I'm looking for:Where in IFS can I find the necessary data to calculate DPO? Are there any built-in reports or tools in IFS that can help with this calculation? Any tips or best practices for accurately tracking and managing DPO within the IFS system?Thank you for your help!Best regards,

240

4 months ago

ProShiraADo Gooder (Partner)

asked in Supply Chain

grouping mutliple Purchase requisitions created through order proposal

Hi All, We have a client process where we are generating the purchase requisition through create order proposal with database schedule.Here, we system creates multiple PRs for each parts depending on the inventory part planning method demand when onhand qty falls below the lot size.We want to create only one single PR combining all the inventory parts in it.So, please let us know if there is any method to create a single PR containing all inventory parts.

430

4 months ago

WyrJamesGSidekick (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Add to Existing RFQ from Purch Req

Hi I am unable to convert purchase requisition lines to existing RFQ’s when the lines are project connected. Both lines are on the same req or on different reqs. I just get the ‘No Requests Exist’ message.Anybody seen this behaviour before? It seems to work fine when I test using non-project connected lines. This is common practice, to add onto existing RFQ’s which would create new revisions. I tried the ‘Create Part Request Lines’ button within the RFQ itself, which allows me to add directly to the RFQ. Albeit the new line is therefore not project connected. When trying to convert the quote to a PO (1 line prj connected, 1 line not) I get an invalid delivery address specified error. Any guidance would be appreciated ThanksJames

130

4 months ago

MelTanyaSSidekick (Partner)

asked in Finance (Financials)

Preposting header on collective customer invoice

Hello to the community, I am trying to view the preposting on collective customer invoice but the option is greyed in my environment I have checked on another customer’s environment and the option is not greyed for them, they can click on preposting to view them on header of collective customer invoice. NB : for normal invoice (with only one CO) I can right click on header of invoice and view preposting; it is greyed only for collective invoice. If you have any idea as to the possible reasons for this greyed option, please share. Thank youTanya

360

4 months ago

12gRobroWSidekick (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

B2B portal - Confirm Purchase Order with differences.

There is a need from the customer for IFS' B2B portal. However, there are the requirements for the following:- How can suppliers confirm an order with differences? Currently i set up the B2B portal but there is only an option to confirm without any differences (happy flow):- Are these differences automatically reflected in the purchase order or can an approval process be set up for the buyer?

250

4 months ago

KIMKIMANDREWHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Creating a new theme for EE APPS9

Does anyone have cheat guide on how to create a new theme for EE in APPS9?

213

4 months ago

DHUDo Gooder (Customer)

asked in Getting Started with IFS

Inventory Part - Adding "zero cost only" value in Misc Part Info tab

To change the value to “zero cost only” in Inventory part window, If we adjust the cost to zero and change the inventory valuation method, will it impact the previously recorded entries with their existing values?

291

4 months ago

RakeshSidekick (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Planning Method "G"- Set Up and MRP execution

Hi All, I am new to Supply Chain.Currently, client is using manual method of Inventory Replenishment.But the requirement is using Planning Method “G” for automatic Inventory Replenishment of Inventory Parts where Part Type = “Purchased”.Request you to please help me in setting up required Planning Method and how Perform Site MRP is executed for Work Orders so that automatic PR will be created as per demand.Thank you in advance. Best Regards,Rakesh

511

4 months ago

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