Unanswered questions

20363 Topics

CS260713Do Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Hi Everyone, We have set up a number counter in the Document Basic screen.When adding order lines it is generating a unique number in sequence however as soon as you save the line or refresh the order (in a planned status) the numbers all change? Any ideas? Thanks

3 years ago

cmdriordanSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

APP10 - Is there a way to use a “non-dedicated session” in .NET application using IFS .NET Access Provider?

Is there a way to use a “non-dedicated session” in .net application using IFS .Net Access Provider in APP10?

3 years ago

hien.nguyen

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Error when scheduling Application Server Task for quick report

Hi, I scheduled a Application Server Task for weekly sending quick report. For some reason, I got it worked just one time (I received the email) and all failed after. The error stated that I have no privilege to export reports, however, I’m using IFSAPP account and managed to get it worked once. Does anyone have the same situation and had the solution? I read many related topics but haven't found any suitable answer for my case.Thanks in advance!

3 years ago

MagdaDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Customer Order Lines are always in Released status

Every module in IFS has the logic - first status planned and when ready to process release (purchase requisition, purchase order, sales quotation..) Apart from Customer Order whose lines are always in released status. That is causing our business troubles, parts not meant for MRP are considered by it, purchase requisitions are generated without project connection etc. We have to constantly search for ways to “trick” the system while our problems would be solved if also CO follows the general IFS logic. If there are business which want even planned lines to be considered in MRP, there is Release for MTRL planning option. Is there any way to preset CO having first planned status?

3 years ago

svrmhuebnerDo Gooder (Customer)

asked in Finance (Financials)

EDI incoming orders

We are configuring IFS to process incoming orders via EDI. Is there a way for the system to validate the pricing information and create an error when the price sent on the PO (incoming order) is different from the price set-up with the customer based on price lists or agreements or standard price? We are on Apps9 UPD16We find that when the customer sends an incorrect price on the order line, when approving the order, the system automatically creates a customer order with the wrong price.Incoming price from customer’s .xml file: Price comparison after the order is created: In this case, we need to use the price from Price List 2 which is $97.92 vs. $96.00 which is what was sent via EDI.

3 years ago

nimesh

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Hide a mandatory field from a different user?

Hi,On a PO, I made a purchase group mandatory and applied that base profile to another user. However, when I logged from that particular user’s account, I can see the mandatory field but still it allows that user to untick and proceed. How can I make this field non-editable or hide/gray-out?

3 years ago

beauj9Do Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Consolidated view of Part Lines & No Part Lines in Requisitions

Hello Community, When raising a Purchase Requisition or Purchase Order, is there no way to consolidate the view of all lines in the document. Having to toggle between Part Lines & No Part Lines tabs is problematic when you have high volumes to deal with. What is the best transaction to view / manage these?

3 years ago

alanbclarkSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How do you use the "Bundle" options with a custom menu that calls a Quick Report?

I have created a custom menu that calls an IFS Quick Report with a type of Crystal Report. How do I use the bundled data in the Crystal Report. For example, the bundled data forORDER_NO looks like ‘1’,’2’,’3’,’4’. RELEASE_NO looks like ‘1’,’1’,’1’,’1’ SEQUENCE_NO looks like ‘1’,’1’,’1’,’1’ How does Crystal know to break this into 4 different order numbers, release no, and sequence no values?

3 years ago

AdriaanDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Crystal Runtime files give error when opening reports, IFS10

hello, we had recently installed Crystal Reports addin within IFS10. I have downloaded and installed the Crystal Runtime files (addon) with 2 users now but they both get the same error:I can run the reports from my own account via IFS without errors, but i have the CR developer installed. Anyone know how to solve this ?

3 years ago

PlaChintWSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to use SYSDATE as in parameter to a method call in Aurena ?

I have a method that accept company and the system date as in Parameters. But when I specified ${TRUNC(SYSDATE)} when map the values to parameter it gives the error saying “Sorry, there was an unexpected server error.”

3 years ago

NMALKIHero (Customer)

asked in Products (Manufacturing, Products, Engineering)

Visibility of tab based on permission

Hi All,Is it possible to hide a Tab in the permission set. I need to hide the ‘COST’ Tab inside the ‘Project’ for some users in their permission sets, is it possible? I only found out that I can hide it inside a base profile. Much appreciate your help

3 years ago

gianni.nevesSidekick (Customer)

asked in Assets (Asset Management)

Merge two companies in IFS

I have two companies in IFS and I need do merge this 2 companies. How can I transfer my objects (fixes assets) between companies? Thanks, Gianni

3 years ago

sajithmendisDo Gooder (Employee)

asked in Upgrades & Updates

Deploying Multiple Deliveries in an Upgrade Project

Hello,I am reaching out to you to get some information regarding the upgrade projects that you might have done.I am currently working on an upgrade project from APPS9 to APPS10. It has about 15 deliveries in total including 2 UPDs. This takes about 30 hours in total to import the upgraded database and to install all the deliveries for the Managed Cloud.I was wondering whether it would be okay to deploy multiple deliveries including both UPDs and sending it as a single delivery. Has anyone followed this approach before?It would be great if you could share your knowledge and approaches that you followed in the upgrade projects.Thank You

3 years ago

Kerry SitlerDo Gooder (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM 6 Update 7 Mobile Refresh Scripts broken

Since the upgrade to u7 I have noted that performing a Refresh Scripts from mobile is corrupting the data that is in the scripts on mobile. The best example I can describe it seems that the data coming to mobile has been converted to make it XML safe, meaning < > and & characters have been converted to &lt; &gt; and &amp;. This has only started happening since the upgrade to u7. It seems like it is breaking all scripts in this manner and the only workaround is to completely initialized the device. When that is done the scripts are all stored in the mobile database correctly. Is there a setting that needs to be configured to make sure these characters are re-converted when they are received on the mobile device? I have opened an LCS case for this as it appears to be a significant issue, but I am hoping someone can add some insight here.

3 years ago

alicedc91Sidekick (Customer)

asked in Finance (Financials)

Email Notification for Invoices

Hi All, Is anyone using the Event Action to notify authorizers of new invoices? It’s triggered via the event “NOTIFY_NEW_INVOICES”. Does this work in Apps10?Thanks Alice

3 years ago

kirishDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Main Representative Field on Business Opportunities/Activities- Aurena

Our user reported the followingIn the Business Opportunity the current field is setup to be entered using the ID, however from a user perspective it would be nicer to search by Main Representative Name. Has anyone come across and resolved this issue?

3 years ago

DominikaM

asked in Service (Touch Apps, MWO, MRO)

Scan IT - timeout for session

Where to change idle / session time for Scan IT? After a while, the account goes into expired mode and I need to refresh the account and log in again.

3 years ago

DeepakSidekick

asked in Products (Manufacturing, Products, Engineering)

Schedule Direction

Hello Community,We are using IFS APP version 8.In shop order window there in one option Sched Direction as shown below.I want to know what is Backward Scheduling,Forward Scheduling and Manual Scheduling.How can we use it.

3 years ago

brianbarryDo Gooder (Customer)

asked in Service (Touch Apps, MWO, MRO)

Aurena Notify Me - Actioned notifications remain on the App

All Notifications are coming through to the app as expected but once approve or rejected they remain in the Notification list. Is it possible to have these automatically removed from the app once actioned? As you can imagine the list is growing rapidly for some users.

3 years ago

TopMalinGSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

Profile Changes | Add new column

I’m try to add a column to a user profile. But is showing as below. Any idea?

3 years ago

sholmesHero (Customer)

asked in Service (Touch Apps, MWO, MRO)

Apps9 Allocating employees to work orders, not working

All I need your help.The business is starting to use Work Orders for our maintenance requirements, not live as yet. Having read the help section the employees do not need to be set up in the HR system for working time so long as they are connected to a Maintenance Organisation and that has a calendar associated with it. However I can not seem to allocate employees to Work Orders, help required.Do I need to set up the Working Hours Schedules in HR to get this to work? If yes, is there anything that I need to be aware of, process of set up, order of set up etc, thanks, Sarah

3 years ago

RRPATNAIKDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

In FSM 6.7 can User Training Manual attachment

We have a requirement, in FSM 6.7 , business user wants to view the training material should available in application , so that they can view/download the training material from the application similar to Help Menu where user can download the FSM document for reference.Please suggest can we attach our Training document in the help menu, so that when user clicks the help menu only the User training document we prepared should download. Regards,Rashmi Ranjan Patnaik

3 years ago

SMcLeesSidekick (Customer)

asked in Finance (Financials)

Debit note process

I am trying to look at ways we might get invoices cleared and approved quicker. One idea I thought was of manual debit notes for any discrepancies we have. These could be raised to clear the invoice for payment for the value we expect to pay if there is an ovecharge for example until we we receive a credit note to match against Is there any process within IFS that would allow this?

3 years ago

krestensbSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom Fields in GL Balnace Analysis

Hi,I’m trying to make a custom field in GL Balance Analysis.It looks like everything is fine. Rowkey is activated and it is published:I can find the field in ACCOUNTING_BALANCE_AUTH_cfv and it does show op in IFS, but no content. Why are my data not showing?I’m on IFS9BR Kresten

3 years ago

CheHiroyKDo Gooder (Partner)

asked in Supply Chain

Fixed Delivery Freight Amt

In the "Customer Order" screen, there is an item "Fixed Delivery Freight Amt" in the "Delivery Information" tab.I have set a value in the "Supply Chain Matrix for Customer", and "Freight Map" and "Freight Price List", and selected "Apply Fixed Delivery Freight" in the customer order screen, but the fixed amt is not shown automatically.At the same time, when the "Apply Fixed Delivery Freight" not cliecked or clicked, I can not type to the fields "Freight Map, Freight Zone, Fright Price List".Please advise how the "Fixed Delivery Freight Amt" can be shown automatically.Thank you for your kind cooperatin in advance.Kind regards,Kokubo

3 years ago

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